Thank you for leaving your feedback about our Powerwash spray. We're sorry to hear it isn't giving you the results you expect, as we do everything we can to ensure our products give you the cleaning power you deserve. We'll be sure to share your thoughts with our team, as we rely heavily on consumer feedback to decide which products to make available. So we can learn more about this for our Quality Team, and provide any assistance we can, please give us a call at (800) 725-3296.

Safety is our utmost concern, Heth, and we're sorry to learn you're not able to comfortably use our Dawn Powerwash Dish Spray with Fresh fragrance. We assure you, all our products are thoroughly evaluated to be safe when used as directed. Please, stop using this spray and put it away in a safe place, as we may ask you to return it to us. For more help, we hope you'll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry your Dawn Powerwash isn't working after changing the refill. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Remove the sprayer from the empty bottle by turning it counterclockwise to release. Then, remove and discard the disposable cap from the refill bottle. Place the sprayer on a full refill bottle and give ¼ turn clockwise to secure. Most importantly, ensure the dip tube and trigger are aligned. So we can help you further, please call us at (800) 725-3296 from 9 AM to 6 PM EST Monday through Friday.

The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of my Dawn Team. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. Your satisfaction means everything to us, so if there's anything we can do for you, then please don't hesitate to give us a call at (800) 725-3296.