We're sorry a loyal Dawn fan like you is feeling disappointed, since we can assure you that our products go through many quality checks. We'd be happy to share a few tips to try out to get your Dawn Powerwash Dish Spray back to spraying properly. We suggest running warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, make sure that the dip tube inside the bottle is facing the correct direction. The dip tube should be facing the same direction as the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope this helps! Your satisfaction means the world to us, so you're welcome to give us a call at (800) 725-3296. We'd be happy to look into this further for you.

We appreciate you sharing this feedback with us, and we can assure you that we'll be passing your comments along to the rest of our team. Since safety is at the heart of all we do here at Dawn, all of our products have been thoroughly evaluated to be safe when used as directed. While our Dawn Platinum Powerwash Dish Spray Free & Clear does feature a light pear scent, it is dye free. We'd be happy to learn more about your experience and answer any questions you may have. When you have a chance, please give us a call at (800) 725-3296.

We're sorry you're disappointed with how Dawn Powerwash worked. Our dish spray is designed to deliver fast cleaning on baked-on grease. It's also formulated with a combination of ingredients optimized to provide rapid cleaning on tough greasy messes. To achieve the best results, be sure to scrape all chunks of food and grease from cookware before applying the spray. It performs best when sprayed directly on soiled dishes, before adding water. For heavily soiled dishes, let the spray foam suds sit for 3-4 minutes. Water is only needed for the final step, just spray, wipe & rinse. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're very sorry you had that experience. We completely expect our Dawn Powerwash to work great on those cooked-on, baked-on messes. Please give us a call at (800) 725-3296 so we can help you further with this.