We're sorry to hear that you had this experience. We'd like to mention that our Dawn Platinum Powerwash Dish Spray is only intended to be used on dishes that you typically wash by hand with traditional dish soap. It hasn't been tested for alternative uses, so we don't recommend using it in this manner. Your satisfaction means the world to us, so we'd be happy to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.

While we’re glad to hear that you’re a fan of our Dawn Platinum Powerwash Dish Spray, we’re sorry that this has been your experience with the bottle. We always want you to be able to use our products with ease, which is why we can assure you that a lot of thought goes into the design of our products. This feedback is much appreciated, and we’ll be sure to share your thoughts with the rest of our team. We’d be happy to look into this further for you, so please give us a call at (800) 725-3296 when you have a chance.

We're sorry that this was your experience, and we hope that you're feeling better. We can assure you that our Dawn Fresh Platinum Powerwash Dish Spray has been thoroughly evaluated to be safe when used as directed, and it may be helpful to know that we recently introduced a new Fresh Clean scent for this Powerwash Dish Spray. We'll be sure to share your comments with our team, and we do recommend discontinuing use of this particular product. You may want to give our Dawn Free & Clear version a try instead, as this features a lighter scent. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.

We're sorry you had this experience. Safety is at the heart of all we do, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We do heavily rely on feedback such as this, and we'll be letting the rest of our team know that you'd like to see an unscented Dawn Platinum Powerwash Dish Spray from us. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a chance.

We're so sorry you're disappointed at finding a taste lingering on your dishes, Frugalmom. Extensive research and consumer testing goes into our products, and we can understand your disappointment at having this experience. We wouldn't expect Dawn to impart a taste into food, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and items made of cast iron and plastic items are known to absorb flavors. If you love our Powerwash but prefer a lighter scent, we recommend using our Dawn Powerwash Dish Spray Free & Clear (in the clear bottle) which has a significantly reduced amount of perfume. Your satisfaction matters, and our Dawn Team would like to learn more details of your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Thank you for bringing this to our attention. We check the quality of our products many times during the manufacturing process. We will be sure to share this with the rest of our Team. To change the refill, we have a few suggestions: * Remove the sprayer from the empty bottle by turning counterclockwise to release. * Remove and discard the disposable cap from the refill bottle. * Place the sprayer on a full refill bottle and give ¼ turn in a clockwise rotation to secure. * Most important: Ensure the dip tube and trigger are in the same direction. So we can win back your confidence, please call us at (800) 725-3296 when you have a moment.