There's nothing more important to us than our fans because we believe they deserve the best. Through extensive testing and research, we've found that this new formula would be a better overall experience. We're sorry that you're not a fan, and while things like scent are preferences, your feedback is important to us, and we'd love to hear from you about this and share your thoughts with our team. Please call us at (800) 879-8433.

We're sorry to hear that this was your experience, and we hope that you're doing well. Safety is our top priority, and we can assure you that our Tide Original powder detergent has been thoroughly evaluated to be safe when used as directed. As well, we do put a lot of thought into creating features that we think you'll enjoy. In 2023, we enhanced our powder detergent formula to allow for lower dosing per load, while still delivering powerful cleaning results. As well, we did change our Tide Original powder detergent scent in 2022. We'll be sure to share your feedback with our team and if you haven't already, please discontinue use of this product. So that we can look into this further and gather some more details for our Safety Team, please give us a call at (800) 879-8433 when you have a moment.

CJ, we're sorry that happened to you. We completely expect our Tide Powder to thoroughly dissolve if used as directed, and have many quality processes in place to make sure it's in pristine condition for you when it leaves the plant. We'd like to look at your product more closely for the Quality Team. When you get a moment, could you give us a call at (800) 879-8433.

We're sorry to hear that you feel this way, Troy, since a lot of thought does into creating features that we think you'll love. We're always looking to bring you the latest innovations, which is why we upgraded the perfume system of this product in September 2021. This upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We do value your feedback, and we'll be sure to pass your comments along to our team. As well, we'd be happy to learn more about your experience. When you have a chance, please give us a call at (800) 879-8433.

Megan, thank you for taking the time out of your day to review the Tide HE Ultra Powder. We recently make scent upgrades to our powder detergents to provide a longer lasting freshness on dry fabrics. While we completely understand that scent and fragrance preferences are very subjective and personal, we'll make sure that we let our teams know you don't like the current scent. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.

We're sorry to hear you felt this way about your latest Mountain Spring purchase, and will be sure to share your thoughts. Any changes that are made are tested with people like you first, and we will make sure your add your thoughts. Feel free to reach out to share more with us at (800) 879-8433!

We're sorry to hear that you feel this way, since we can assure you that our laundry detergents go through many quality checks to ensure that you can enjoy using them. Since we're always looking to bring you the latest innovations, this detergent was given a perfume system upgrade, which adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We certainly value your feedback, and we'll be sure to pass your thoughts along to the rest of our team. We'd be happy to learn more about your experience and answer any questions you may have, so please give us a call at (800) 879-8433 when you have a chance.

We're sorry to hear that a loyal Tide fan like you isn't enjoying this scent, Donna, since we do put a lot of thought into creating features that we think you'll love. In September 2021, a perfume system upgrade did take place, and it added freshness technology for a nice scent during laundry and more scent after the clothes have dried. We certainly appreciate you sharing this feedback, and we'll be sure to let our team know how you feel. As well, we'd be happy to learn more about your experience. When you have a chance, please give us a call at (800) 879-8433.