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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,388 ratings2,494 reviews
  1. 5 stars79% (2,690)
  2. 4 stars11% (379)
  3. 3 stars3% (118)
  4. 2 stars2% (64)
  5. 1 star4% (137)

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Showing 51-60 of 2,494 reviews
Mar 21, 2023
LouFa
1 out of 5 stars review

Product is not properly stacked in the cube

I really like the product, except that there is a break in the tissue stack. The issue is that you have to have long fingers or really small hands to retrieve the remaining stack of tissues in the box. This is a production issue that can easily be resolved by having a continuous stack in each box. There is no reason to break the stack in the middle. it is irritating to say the least in having to fish out the remining tissues in the box. Please fix your production of filling the tissue boxes.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi LouFa. Thank you for bringing this to our attention. We're sad to hear it though, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more and try to help. Thank you.

Aug 29, 2023
Missewe
2 out of 5 stars review

Bring back the old designs..

I agree...as a 40+ year consumer ... love your Kleenex brand and your product is great but the boxes are poor..... and I refuse to buy your latest box designs... they do not go with any decor and the prints are to bright and loud! Please bring back your pastel and soft colors of your previous design... I also don't care for inspirations boxes as decor either. sorry.. I am buying others for now...

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi Missewe. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

Jan 12, 2018
Margaret
1 out of 5 stars review

Rough rough rough

What happened to the softness of your tissues. I've purchased your products from Costco for years and was very disappointed with my recent purchase. The tissues are noticeably rough from the first touch out of the box and as you can imagine on my nose. Very disappointed.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand Team

It sounds like you have been a fan for some time now and we appreciate your loyalty. We haven’t made any recent changes to our Kleenex Ultra Soft tissues. They should still be the same thick and soft tissues you know and trust. We’d hate to lose you and ask that you give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can learn more about your experience and see how we can help. Thanks!

Nov 22, 2013
LT4025
3 out of 5 stars review

What happened to my favorite tissue?

Kleenex Ultra Soft Tissues are the only tissues I buy, and I recommend them to everyone. HOWEVER, it seems like Kleenex has changed them. The last two boxes I opened had tissues in them that aren't nearly as soft as my beloved tissues of the past. I'm extremely displeased because I typically buy 4-6 boxes at a time so I have a cabinet full of tissues I won't use. PLEASE, KC, bring back my Ultra Softs, or I'll be forced to try Puff's Ultra Soft & Strong and you will likely lose a long-time loyal consumer.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Sep 1, 2016
gijill
4 out of 5 stars review

Need more tasteful box designs and colors

When shopping for Ultra soft Kleenex I search through the mountains of blue and orange boxes to find the three tasteful brown or gray boxes. I will go to multiple stores if necessary to find the more subdued colors. I like the product, but the color choices are horrible.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand Team

We appreciate you sharing your review with us! Occasionally, we will update the graphic on our Kleenex tissue boxes to better align with today's design insights and stay up to date with current trends. We do appreciate your feedback and will share it with the Kleenex brand team. Thank you for being a fan.

Nov 21, 2023
Jersey
1 out of 5 stars review

Most Ugly Box Colors

All of my life, I have purchased Kleenex tissues. I do like the tissue itself. But I just switched (for the first time ever) to purchasing Puffs because of the box color. But the most recent box color is just terribly Ugly! Those bright colors do not fit in any of my rooms.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Dec 28, 2022
Lydia54
1 out of 5 stars review

Quality has gone down

I noticed with my last purchase of these tissues at the grocery store (I buy the pack of four flat boxes-2 ply) that the quality has deteriorated. They are like sand paper and appear smaller in size. Disappointed. I guess this is what happens with inflation. Costs more, quality less.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

This is disappointing to hear, Lydia54, because quality is very important to us. We can assure you this isn't what we'd expect, and we'd like to talk to you more about what's going on and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance. Thank you.

Oct 17, 2024
Rach
1 out of 5 stars review

Ugly box design

The new design is so loud. It stands out like a centerpiece in a bad way. Matches nothing in my house because my home is shockingly not jungle themed. Switched to target up and up brand for now as they have muted colors. I don't need my tissues to have more personality than me.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from social media team

Hey there! We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

Jul 5, 2023
Yosemite Fever
1 out of 5 stars review

Ugly new boxes!

These new boxes are the ugliest ever! You always have such pretty designs. I don't know whose house these will go in. Gimme a break! Really? I'm going to have to buy more Kleenex box covers now. I am very unhappy, and I probably buy more Kleenex than anyone! I love the product, hate the box!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi Yosemite Fever. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Feb 8, 2024
the name is not necessary
4 out of 5 stars review

Box color/design is ugly

I've been purchasing Kleenex Ultra Soft for many years and have always found box designs that were pleasant to have on the table in the living room or on the bathroom shelf. They were very subtle with muted colors. These new box colors and designs are very obnoxious. They do not go with any decor I've seen in any home. The tissues are fine, but come on with these colors. If you want to have these in the store at least give the customer an option for a more subtle color/design also.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299