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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,392 ratings2,497 reviews
  1. 5 stars79% (2,692)
  2. 4 stars11% (380)
  3. 3 stars3% (118)
  4. 2 stars2% (65)
  5. 1 star4% (137)

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Showing 401-410 of 2,497 reviews
May 18, 2023
Reviewer name: Ann9
1 out of 5 stars
1 out of 5 stars review

Unattractive design

Very unattractive boxes, you've made me a Puffs customer

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

We understand that the new designs may not be everyone's cup of tea. We value your feedback and will take it into account for future updates.

Jul 7, 2023
Reviewer name: Noel
1 out of 5 stars
1 out of 5 stars review

Ugly boxes

New box patterns are ugly. The colors are too bright and they don't look good in my house.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi Noel. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.​

May 14, 2023
Reviewer name: pnana
1 out of 5 stars
1 out of 5 stars review

Box colors

Hate the new box colors! Who's decor could they possibly go with??

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi pnana. We understand that the new designs may not be everyone's cup of tea. We value your feedback and will take it into account for future updates.

Dec 22, 2016
Reviewer name: Peewee
3 out of 5 stars
3 out of 5 stars review

You've changed!

New look and changed quality?! Not as soft :( Go back!!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand Team

Thank you so much for the honest review! We are disappointed to hear that your recent experience wasn't as pleasant as we expect. Even though we will occasionally change the graphics on our boxes to stay up to date with current trends, our Kleenex tissues should still provide you the same dependable soft quality tissue you have grown to love. Since this is not a typical experience for our Kleenex products, we would love to speak with your personally to learn more. When you have some time, please contact our Consumer Care Team at at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time) or online at https://www.kleenex.com/en-us/contact-us. We look forward to hearing from you!

May 4, 2024
Reviewer name: Frank
4 out of 5 stars
4 out of 5 stars review

Good tissues, don't like the new packaging.

The tissues are good. We don't like the new boxes (design).

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Jul 9, 2014
Reviewer name: Sally
5 out of 5 stars
5 out of 5 stars review

Only brand we use

Kleenex Ultra Soft are the ONLY tissues we buy! Soft, strong, everything required of a tissue!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
May 4, 2014
Reviewer name: freshbrowneggs
1 out of 5 stars
1 out of 5 stars review

New Box Patterns

Absolutely hate the new box colors and patterns. They don't go with anything!!! Horrible!!!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Family Care

Hi freshbrowneggs. We do change our designs periodically and hope you can find a design that fits with your decor. Please follow this link to find our current Kleenex Ultra Soft designs: https://www.kleenex.com/UltraSoft.aspx. We value you as a consumer and will pass your feedback on to the rest of our team. Thank you for reaching out!

Oct 26, 2024
Reviewer name: Jewel
2 out of 5 stars
2 out of 5 stars review

Ugly boxes

Great tissues but ugly ugly boxes! Please make some that are more muted colors! We want more options!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from social media team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Mar 22, 2019
Reviewer name: Petadoption
4 out of 5 stars
4 out of 5 stars review

Love but not the new scent.

My favorite tissue. However, the last few boxes seem to have a scent. Which my allergies do not appreciate. Have you added a scent?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand Team

Thanks for choosing Kleenex! We can assure you that our Ultra Soft tissues do not have a fragrance. What you are describing is unusual, consider giving us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so we can learn more and help you further. Thank you.

Jan 5, 2023
Reviewer name: Mary60
1 out of 5 stars
1 out of 5 stars review

Quality has declined!!

My last purchase was so disappointing! It is not soft! This is the only tissue I use in my house. Normally very soft. Not this box!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

We're sad to hear about your last purchase, Mary60, because quality is very important to us. We can assure you this isn't typical, and we'd like to talk to you more about what's going on and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more. Thank you.