Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,392 ratings2,497 reviews
  1. 5 stars79% (2,692)
  2. 4 stars11% (380)
  3. 3 stars3% (118)
  4. 2 stars2% (65)
  5. 1 star4% (137)

Member photos

  • +307 images
Sort by |
Showing 411-420 of 2,497 reviews
Mar 18, 2018
Reviewer name: Lady LaVerne
4 out of 5 stars
4 out of 5 stars review

Color coordinate

I like the color palette on your exisiting boxes but I would love to have the option to design my own tissue boxes.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Thanks for being a fan of our tissues and their designs! Keep watching our pages for any future updates, you never know! :)

Jan 17, 2017
Reviewer name: sammy
2 out of 5 stars
2 out of 5 stars review

old ultra soft doux much softer

Your new "ultra soft" boxes are unattractive, but I could live with that if the quality had not been diminished. This is not the former "ultra soft doux " quality.Bad idea. I expect better of you.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Thank you for your review. There has not been any recent changes to Kleenex Ultra Soft Tissues. To help us learn more about your experience, we ask that you reach out to our Consumer Care Team online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 8am - 4pm CT). Have a great day.

Oct 28, 2016
Reviewer name: Sandy31
1 out of 5 stars
1 out of 5 stars review

New cube box tissues now have a scent

I have been buying Kleenex brand for eons. I purchased 3 of the new cube box design and all 3 boxes I opened have a slight but definite scent. I have allergies and can't use anything with a scent. Why is there a scent now???

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex

Hello, Sandy. We are sorry to hear about your recent experience. A strong fragrance should not be detected in Kleenex tissues and we would like to learn more. When you have a moment please reach out to our Consumer Care Team by phone at 800-553-3639 (Monday through Friday, 8am - 4pm CT). Thank you.

Oct 21, 2019
Reviewer name: Glad I tried Kleenex Ultr
5 out of 5 stars
5 out of 5 stars review

Sturdy & Soft

I bought these because it was the only choice at the store; however, I buy these now because the tissue is sturdy and soft. I have all over my home and office. My allergies sometimes kill me and I'm in need of a dependable tissue.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Apr 7, 2025
Reviewer name: A suggestion
4 out of 5 stars
4 out of 5 stars review

Love the product don't like the design.

I love the tissues but not the box design. Would like to see more Natural boxes. Nature, flowers, earth. The boxes are not visually appealing to me so I purchase more visually appealing box tissues. Thank you.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Oct 7, 2016
Reviewer name: Jerry48
3 out of 5 stars
3 out of 5 stars review

Ugly new boxes

New worsened box designs. When something is beautiful why make it UGLY. PLEASE bring back the Beautiful Nature designs like the Humming birds. Sorry Changing brands.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex

Thank you for contacting us about Kleenex facial tissue, Jerry. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Dec 10, 2020
Reviewer name: Dani
1 out of 5 stars
1 out of 5 stars review

Tissues filled with paper debris

I purchased one pack of three boxes of tissues and they are filled with these debris. I accidentally swallowed some while sneezing in one of these tissues

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Hi Dani! Although a small amount of linty material may be present, excessive lint is not something you should see. Give us a call when you have a moment at 1-800-553-3639, Monday through Friday 8:00am – 5:00pm CST, so we can learn more about this and see how we can help. Thanks!

Sep 12, 2022
Reviewer name: CathMarie
5 out of 5 stars
5 out of 5 stars review

Great tissues Horrible TV commercial!!

The tissues are very soft & absorbent. But the TV ad has to go! Who wants to see the boy on TV with a horrible runny nose! YUK! Please change the ad!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Apr 5, 2017
Reviewer name: Mssmitty
5 out of 5 stars
5 out of 5 stars review

Awesome Tissue

I grew up on Kleenex and will never buy anything else. I have it in my office and in my home. It is needed expecially now during pollen season! It's a great product.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

We're here for you during every season!

Sep 6, 2024
Reviewer name: Larry55
1 out of 5 stars
1 out of 5 stars review

Bad batch

I have been buying Kleenex ultra soft 4 pack for years. The last couple of 4 packs have the plastic sides that hold the Kleenex in place on one side and doesn't work well.i took a picture but can't attach it for some reason

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from social media team

Thank you for taking the time to reach out! This definitely isn't something we'd expect, as we always want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6424WdV9r so we can help further. Thanks!