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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,392 ratings2,497 reviews
  1. 5 stars79% (2,692)
  2. 4 stars11% (380)
  3. 3 stars3% (118)
  4. 2 stars2% (65)
  5. 1 star4% (137)

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Showing 391-400 of 2,497 reviews
Jun 6, 2023
Reviewer name: joeg
5 out of 5 stars
5 out of 5 stars review

Allergy-conscious

Bought them for "hypoallergenic" and love the box designs, fresh and new! The elder loved one I give loving care to insists on Kleenex, but has a terrible time with dust. I could not be more pleased you are addressing allergies and hope to see bamboo and other tissue options and dust-free packaging in the future. Kudos!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
May 3, 2024
Reviewer name: NanRae
2 out of 5 stars
2 out of 5 stars review

Quality of Kleenex tissue

I've been buying your product for years. My last purchase was disappointing. Your claim of 3 ply needs to be removed. You cheapen up what I always considered above the rest and onto of that increased the price. When are profits for shareholder enough? I'll be looking for a new brand.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Mar 14, 2022
Reviewer name: LaB1
3 out of 5 stars
3 out of 5 stars review

Something has changed

I have used Kleenex ultra soft for years. This is the only brand that I would use. However, I have noticed a big change on the softness. It has more of a rough texture that I do not like. I wonder if the company is cutting corners and not producing the same quality.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi LaB1, We want to make sure you have a great Kleenex Brand product and experience. Please consider sharing more details about this with our team at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you.

Oct 21, 2019
Reviewer name: Lois50
2 out of 5 stars
2 out of 5 stars review

Ultra Soft not soft anymore!

I had an older box of Ultra Soft tissues and a brand new box. Finished using the older box and immediately felt the difference with the new box..... used both within minutes off each other. There is a big difference in softness. If, as you claim, nothing changed, then perhaps the tissues are being packed in the wrong boxes, as their was a big difference in softness. I used Ultra Soft for years and years because of the softness. These feel like the regular Kleenex and not the Ultra Soft, as they are supposed to be. I hope you will listen to your customers and correct this problem.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Thanks for taking the time to share. As a fan of our products, you know we take our quality seriously and what you're describing doesn't sound right. Please take a moment to reach out to us directly so we can learn more, https://www.kleenex.com/en-us/contactus or by phone at 800-553-3639, Monday through Friday 8:00am – 5:00pm CST. Thank you!

Jan 15, 2021
Reviewer name: BJBY
3 out of 5 stars
3 out of 5 stars review

box size

This box size is okay. I really like the flat boxes that hold about a hundred. The big boxes that hold 230 are too big! The tissues get stuck at the bottom and they leave a lot of debris around the opening after about a hundred tissues. Wish the flat boxes were consistently available.!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Thanks for your feedback! We'll forward it to our team.

Mar 13, 2024
Reviewer name: niecee51
2 out of 5 stars
2 out of 5 stars review

Quality control?

I have bought Kleenex brand tissues for 60+ years. Never had a problem with them, until recently. The boxes come unglued, when you need one tissue, you get 4-5, because the perforation isn't complete. The design is horrible, as are the colors They don't display very well. I can't imagine too many people have decor to go with the design of these boxes.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Social Media Team

Thanks for being a fan of ours. We're disappointed to hear this though, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6426kuKra, or PM us M-F 8am-9pm CT when you have a chance so that we can learn more and try to help. Thank you.

Nov 8, 2022
Reviewer name: Annette
2 out of 5 stars
2 out of 5 stars review

Has Been My Go To Tissue

I always purchase Kleenex “non-lotion” tissues which is now available where I shop as “ultra soft”. I buy the tissues on a regular basis because I have serious, recurring nosebleeds. The last few boxes I have purchased have tissues that smell very strongly of chemicals to the point of giving me a headache. I'd like to know what the chemicals are that I'm breathing in by using these tissues. The only reason there is 2 stars is because the tissues have been good in the past.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

That's really strange, Annette. Sometimes odors can be absorbed in tissues, but it's never the experience we want you to have with our products. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence, so it's not what we'd expect. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can try to help. Thank you.

Nov 18, 2015
Reviewer name: tomgrob
2 out of 5 stars
2 out of 5 stars review

Pop up issues

For the most part this is a good product as a tissue but the packaging has a real problem. When first opened it is very difficult to get the tissue started and you end up wasting the first 3 to 5 as they come out all bunched up and then you have to try to pull them apart to use 1. The plastic at the top also has issues as it will pull right off with the initial attempt This really needs to be looked at. I rated this as I would recommend but only because they are better feeling than the others

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Hi Tom! Thanks for taking the time to leave a review. We are happy to hear that you are loyal to our brand and want you to know what you’re experience is not typical of this product. When you have the time, please contact our Consumer Care team at: http://spr.ly/6182BKRFM or by phone at: 1-888-955-3363 Monday-Friday 8:00 am-4:00 pm CST. Have a great day!

Apr 7, 2025
Reviewer name: Jackson25
1 out of 5 stars
1 out of 5 stars review

Kleenex Ultra Soft Tissues Quality

I don't know what Kleenex did with their Ultra Soft tissues, they are terrible, it's like using sandpaper. However, most importantly they pulled out of Canada, therefore, I will never buy Kleenex tissues or anything they make. I will be sharing with my friends and family not to buy their products going forward since they are pulling out of Canada.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from social media team

We're sad to hear this, because we always want you to have a great experience with our facial tissues. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6428FWnsg so that we can learn more and try to help. We made the incredibly difficult decision to exit the Kleenex® consumer facial tissue business in Canada. Kleenex® professional facial products and Kleenex® consumer hand towel products will remain in the Canadian market. Kimberly-Clark looks forward to continuing to provide trusted products like Huggies® diapers and wipes, Pull-Ups®, Goodnites®, Cottonelle®, Viva®, Depend®, Poise® and U by Kotex® to Canadian consumers. Thank you.

Nov 9, 2014
Reviewer name: momaw
5 out of 5 stars
5 out of 5 stars review

Love these

Even with a bad cold and constantly blowing and wiping my nose, it doesn't get red and sore. Yeah!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Family Care

Hi, Momaw! We're glad you are enjoying Kleenex Ultra Soft tissues! Thanks for the review!