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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,388 ratings2,494 reviews
  1. 5 stars79% (2,690)
  2. 4 stars11% (379)
  3. 3 stars3% (118)
  4. 2 stars2% (64)
  5. 1 star4% (137)

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Showing 381-390 of 2,494 reviews
Mar 13, 2024
niecee51
2 out of 5 stars review

Quality control?

I have bought Kleenex brand tissues for 60+ years. Never had a problem with them, until recently. The boxes come unglued, when you need one tissue, you get 4-5, because the perforation isn't complete. The design is horrible, as are the colors They don't display very well. I can't imagine too many people have decor to go with the design of these boxes.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Social Media Team

Thanks for being a fan of ours. We're disappointed to hear this though, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6426kuKra, or PM us M-F 8am-9pm CT when you have a chance so that we can learn more and try to help. Thank you.

Feb 12, 2021
Whos who 40
4 out of 5 stars review

Someone wrote saying that as the tissues were about 3/4 gone they became pinkish. That is the manufacturer's way of warning you it is time to buy more so you don't run out of them. Actually, I think it is a good idea. Many times I have pulled the last tissue out before my allergy nose was finished and had to go get another out of storage. With the warning I can have another box close as needed. However, I find these 3 plys are never available anywhere any more. When will they be back in stock?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Sep 26, 2016
quality conscious mom
1 out of 5 stars review

no comparison to the previous 'ultra soft/doux'

I do not like the new ultra soft tissues because the tissues are smaller in size, they have a thinner ply, and the count is much less!! Instead of making something cheaper and of less quality why not just keep the ultra soft/doux and raise the price????

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex

Hello and thank you for taking the time to write a review! We understand your concern, and want to assure you there has not been any recent changes to this product. Since your experience is not a typical one, we would like to learn more. At your convenience, please reach out to a member of our Consumer Care team at https://www.kleenex.com/contactus.aspx or by phone at 1-888-955-3363 (Monday - Friday, 8am - 4pm CT). Thank you.

Jun 26, 2022
Nancy LM
1 out of 5 stars review

Tissues stick together

I opened a box of your tissues. They stick together, so when you try to take just one, 3 come out! This continues through at least 1/2 of the box. I noticed there is an attachment to the next tissue. So, I bought a box of Puff tissues, and they don't clump together!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Oct 3, 2022
Ralph
3 out of 5 stars review

Nice tissue, but...

I like the tissues, they are more substantial than most so I don't need two of them for a messy blow, but too frequently the next tissue does not pop up which I find very frustrating, especially when the box is more than half empty. You have to turn the box over and try to get a hold of just the next one, but often get two or three.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi Ralph. Thanks for reaching out to us. We can assure you this is uncommon, as our facial tissue should come out with ease. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more and try to help. Thank you.

Mar 12, 2022
Bob G
4 out of 5 stars review

Kids project on box ends…

I saw a series of diagrams recently on the larger size box ends describing how to make a notebook out of the box. This reminded me of how to make simple things out of Kleenex tissues years ago. They were in ads, possibly. The projects were things like rabbits, birds, etc., one tissue. Although this might seem wasteful this day and age, but you could tie this into usage training by young-age demographic. Maybe how a bunny could help them blow wing their nose?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Aug 26, 2021
trish0729
1 out of 5 stars review

Really???

I recently purchased the 12 cube boxes package. I see some of the boxes are telling me I can be anything, get crafty do this do that. .. Just stop it. I don't need my kleenex boxes being woke. Its tissues, I want boxes that are colorful, pretty,seasonal etc.. I don't want my tissues preaching to me or anyone who comes into my home..

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

We appreciate that you've shared your thoughts with us, and we'll be sure to share your review with the rest of our team.

Mar 11, 2017
Kitty41319
5 out of 5 stars review

Ultra soft...the only way to go!!!

I have been using ULTRA SOFT Kleenex for quite some time...with very good reasons...and results!! Besides being a blessing for a nose that suffers from chronic sinusitis, I wear contact lenses. Ultra soft Kleenex has less fibers that come off and into the air when used, thus cutting down on eye irritation. I always feel the difference when I don't have one handy when needed, and have to use something else that DOES cause said irritation!!!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

You know we are always here for you!

Oct 27, 2016
JoeE
1 out of 5 stars review

Chunks of paper (lint).

My wife used one of the tissues to blow her nose. While doing so she inhaled a large chunk of fuzzy lint. The episode lasted several minutes, blocking her airway, causing her to choke, and cough up several chunks as it broke up in her throat. I just needed a tissue and experienced the same lint fortunately I didn't inhale it as my wife did. Just letting you know so you can correct the problem. There is no product code or date on the box or I would give it to you.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex

Hi, Joe. We understand your concern and appreciate you bringing this to our attention. Nothing is more important to us than the health and comfort of our consumers. As with any airborne particles, breathing the dust may produce a sneezing or coughing reaction, and we’re sorry to hear you and your wife had this experience. Although the fibers occur naturally in the paper-making process, we take extensive measures to keep the amount of lint as low as possible. We assure you excessive lint is not typical. Working together with our consumers is one way for us to provide the highest quality product possible, and we’d love the opportunity to learn a bit more about your purchase. At your convenience, please reach out to a senior member of our Consumer Care team by phone at (877) 424-4543 (Monday - Friday, 8am - 4pm CT). Thank you.

Apr 7, 2025
Jackson25
1 out of 5 stars review

Kleenex Ultra Soft Tissues Quality

I don't know what Kleenex did with their Ultra Soft tissues, they are terrible, it's like using sandpaper. However, most importantly they pulled out of Canada, therefore, I will never buy Kleenex tissues or anything they make. I will be sharing with my friends and family not to buy their products going forward since they are pulling out of Canada.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from social media team

We're sad to hear this, because we always want you to have a great experience with our facial tissues. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6428FWnsg so that we can learn more and try to help. We made the incredibly difficult decision to exit the Kleenex® consumer facial tissue business in Canada. Kleenex® professional facial products and Kleenex® consumer hand towel products will remain in the Canadian market. Kimberly-Clark looks forward to continuing to provide trusted products like Huggies® diapers and wipes, Pull-Ups®, Goodnites®, Cottonelle®, Viva®, Depend®, Poise® and U by Kotex® to Canadian consumers. Thank you.