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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,392 ratings2,497 reviews
  1. 5 stars79% (2,692)
  2. 4 stars11% (380)
  3. 3 stars3% (118)
  4. 2 stars2% (65)
  5. 1 star4% (137)

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Showing 371-380 of 2,497 reviews
Mar 14, 2022
Reviewer name: LaB1
3 out of 5 stars
3 out of 5 stars review

Something has changed

I have used Kleenex ultra soft for years. This is the only brand that I would use. However, I have noticed a big change on the softness. It has more of a rough texture that I do not like. I wonder if the company is cutting corners and not producing the same quality.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi LaB1, We want to make sure you have a great Kleenex Brand product and experience. Please consider sharing more details about this with our team at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you.

Jan 15, 2021
Reviewer name: BJBY
3 out of 5 stars
3 out of 5 stars review

box size

This box size is okay. I really like the flat boxes that hold about a hundred. The big boxes that hold 230 are too big! The tissues get stuck at the bottom and they leave a lot of debris around the opening after about a hundred tissues. Wish the flat boxes were consistently available.!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Thanks for your feedback! We'll forward it to our team.

Jan 23, 2018
Reviewer name: andy
3 out of 5 stars
3 out of 5 stars review

ultra soft not so anymore

i was wondering if it was just me, but i see other posts where people are saying the same thing. the ultra soft tissue has recently changed and are not so ultra soft anymore. my nose is not happy about this. come on Kleenex, fess up and tell us the truth. the difference in softness and texture is soo obvious.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Jul 16, 2016
Reviewer name: bill
4 out of 5 stars
4 out of 5 stars review

one complaint

[This review was collected as part of a promotion.] Both my wife and I have allergies and we use a box a day. With your 184 count we have no problems , but the 160 count thick absorbent sometimes has a scent to it that actually irritates me to the point of sneezing, and if I wipe my eyes with them it will actually irritate them to the point of tears.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex

Hi, Bill. We understand your concern and appreciate you bringing this to our attention.  A scent as you have described is not normal for our product and the safety and comfort of our customers is very important to us. Working together with our consumers is one way for us to provide the highest quality product possible, and we’d love the opportunity to learn a bit more about your purchase. At your convenience, please reach out to a member of our Consumer Care team here, https://www.kleenex.com/contactus.aspx or by phone at 1-888-955-3363 (Monday - Friday, 8am - 4pm CT). Thank you.

Mar 25, 2018
Reviewer name: Rudy
2 out of 5 stars
2 out of 5 stars review

Not so soft

I have been a 20 year+ loyal Kleenex buyer because I have year-round allergies. The Ultra Soft Doux we're the best. For some months now, I have noticed the Ultra Soft product line is much rougher. I was happy to find a good box recently and realized that it was just because it was an older one at the bottom of my storage cabinet. Something changed!! Now buying Puffs but don't really like them much either.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

We're glad you reached out. This doesn't sound right - as these are our softest tissue. Let's chat about this more so we can see what happened. Please give us a call when you have a moment at 800-553-3639, Monday through Friday 7:30 a.m. – 7:00 p.m. Central Time. Thank you!

Mar 12, 2022
Reviewer name: Bob G
4 out of 5 stars
4 out of 5 stars review

Kids project on box ends…

I saw a series of diagrams recently on the larger size box ends describing how to make a notebook out of the box. This reminded me of how to make simple things out of Kleenex tissues years ago. They were in ads, possibly. The projects were things like rabbits, birds, etc., one tissue. Although this might seem wasteful this day and age, but you could tie this into usage training by young-age demographic. Maybe how a bunny could help them blow wing their nose?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Apr 23, 2020
Reviewer name: no one
5 out of 5 stars
5 out of 5 stars review

one of the best choices

cant find it anywhere on ship to home or grocery pickup.. kleenex flat box ultra soft must be super popular..the lotion ones are nice too if nose is sore.. why cant these be shipped to home for safety reasons? I like many others just cant take the chance going into public craziness right now.. covid is serious.. be part of solution to stay at home instead of forced into store insanity..please.. i be happy even with ugly boxes right now..return ship to home..all retailers ..thankss

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Jun 26, 2022
Reviewer name: Nancy LM
1 out of 5 stars
1 out of 5 stars review

Tissues stick together

I opened a box of your tissues. They stick together, so when you try to take just one, 3 come out! This continues through at least 1/2 of the box. I noticed there is an attachment to the next tissue. So, I bought a box of Puff tissues, and they don't clump together!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Oct 3, 2022
Reviewer name: Ralph
3 out of 5 stars
3 out of 5 stars review

Nice tissue, but...

I like the tissues, they are more substantial than most so I don't need two of them for a messy blow, but too frequently the next tissue does not pop up which I find very frustrating, especially when the box is more than half empty. You have to turn the box over and try to get a hold of just the next one, but often get two or three.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi Ralph. Thanks for reaching out to us. We can assure you this is uncommon, as our facial tissue should come out with ease. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more and try to help. Thank you.

Oct 7, 2016
Reviewer name: Heart mom 22
5 out of 5 stars
5 out of 5 stars review

Kleenex is always my first choice

I love Kleenex brand tissues, always have. I wonder how many more people would buy your product vs. the store brand if your boxes were raising awareness for a cause. My daughter has a complex congenital heart defect and I would love to have a tissue box for CHD awareness with hearts all over it. Congenital heart disease kills twice as many children than ALL forms of pediatric cancer combined each year, yet we only get a fraction of the money for research. We need a cure! We need it now! I would love it if you could design a box for this upcoming February as it is CHD awareness month.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex

We're glad they're working so well for you, Laurie!