I had an older box of Ultra Soft tissues and a brand new box. Finished using the older box and immediately felt the difference with the new box..... used both within minutes off each other. There is a big difference in softness. If, as you claim, nothing changed, then perhaps the tissues are being packed in the wrong boxes, as their was a big difference in softness. I used Ultra Soft for years and years because of the softness. These feel like the regular Kleenex and not the Ultra Soft, as they are supposed to be. I hope you will listen to your customers and correct this problem.

What happened to the lovely boxes you used to have? Seems now they just keep getting worse. Why different patterns on each side? Why not same all the way around the box? The only way I can continue using this product is to go out and buy holders to hide the horrible boxes! They stand out like a sore thumb no matter what room I put them in.

I have used Kleenex ultra soft for years. This is the only brand that I would use. However, I have noticed a big change on the softness. It has more of a rough texture that I do not like. I wonder if the company is cutting corners and not producing the same quality.

This box size is okay. I really like the flat boxes that hold about a hundred. The big boxes that hold 230 are too big! The tissues get stuck at the bottom and they leave a lot of debris around the opening after about a hundred tissues. Wish the flat boxes were consistently available.!

i was wondering if it was just me, but i see other posts where people are saying the same thing. the ultra soft tissue has recently changed and are not so ultra soft anymore. my nose is not happy about this. come on Kleenex, fess up and tell us the truth. the difference in softness and texture is soo obvious.

[This review was collected as part of a promotion.] Both my wife and I have allergies and we use a box a day. With your 184 count we have no problems , but the 160 count thick absorbent sometimes has a scent to it that actually irritates me to the point of sneezing, and if I wipe my eyes with them it will actually irritate them to the point of tears.

I have been a 20 year+ loyal Kleenex buyer because I have year-round allergies. The Ultra Soft Doux we're the best. For some months now, I have noticed the Ultra Soft product line is much rougher. I was happy to find a good box recently and realized that it was just because it was an older one at the bottom of my storage cabinet. Something changed!! Now buying Puffs but don't really like them much either.

I don't know what Kleenex did with their Ultra Soft tissues, they are terrible, it's like using sandpaper. However, most importantly they pulled out of Canada, therefore, I will never buy Kleenex tissues or anything they make. I will be sharing with my friends and family not to buy their products going forward since they are pulling out of Canada.

I saw a series of diagrams recently on the larger size box ends describing how to make a notebook out of the box. This reminded me of how to make simple things out of Kleenex tissues years ago. They were in ads, possibly. The projects were things like rabbits, birds, etc., one tissue. Although this might seem wasteful this day and age, but you could tie this into usage training by young-age demographic. Maybe how a bunny could help them blow wing their nose?

cant find it anywhere on ship to home or grocery pickup.. kleenex flat box ultra soft must be super popular..the lotion ones are nice too if nose is sore.. why cant these be shipped to home for safety reasons? I like many others just cant take the chance going into public craziness right now.. covid is serious.. be part of solution to stay at home instead of forced into store insanity..please.. i be happy even with ugly boxes right now..return ship to home..all retailers ..thankss