The new design is so loud. It stands out like a centerpiece in a bad way. Matches nothing in my house because my home is shockingly not jungle themed. Switched to target up and up brand for now as they have muted colors. I don't need my tissues to have more personality than me.

We like Kleenex brand and had it around the house for 15+ years. If it weren't for the hideous design of the boxes I would make this a 5 star review.  The boxes are so wild and ugly. I would much prefer something plain and if it has to have a design make it elegant and calm.   It's stupid when you walk in a room and everything looks nice except for this bold, ugly tissue box. I hate how these look. Please!!!!!! Make them calmer they don't match the average person's tastes.

I am so disappointed with the box redesign. I had used this brand and size for years. The new color design is horrendous and matches nothing in the rooms I put them in. Alas, I have had to switch brands due to this. I honestly do not know what you were thinking.

I agree...as a 40+ year consumer ... love your Kleenex brand and your product is great but the boxes are poor..... and I refuse to buy your latest box designs... they do not go with any decor and the prints are to bright and loud! Please bring back your pastel and soft colors of your previous design... I also don't care for inspirations boxes as decor either. sorry.. I am buying others for now...

I have alergic rhinitis and everytime anything blooms my nose and eyes run. My husband used to joke that we should have bought stock in Kleenix since I cannot go anywhere without a box at my side, in my car, at my desk, at my bedside table, etc. I especially like the Kleenix Ultra Soft because no matter how much my nose runs, it will never get irritated from this wonderfully soft yet absorbant product.

What happened to the softness of your tissues. I've purchased your products from Costco for years and was very disappointed with my recent purchase. The tissues are noticeably rough from the first touch out of the box and as you can imagine on my nose. Very disappointed.

I typically use regular Kleenex and am quite happy with them. My husband, who knows that I choke when using tissues with lotions or fragrances, thought he was doing a great thing when he brought home hypoallergenic Kleenex. I began choking immediately on using the first tissue due to the mild scent. I don't know if the scent is added or if its part of the product material, but this product should contain a warning that is is not appropriate for those who are sensitive to scents/fragrances.

Kleenex Ultra Soft Tissues are the only tissues I buy, and I recommend them to everyone. HOWEVER, it seems like Kleenex has changed them. The last two boxes I opened had tissues in them that aren't nearly as soft as my beloved tissues of the past. I'm extremely displeased because I typically buy 4-6 boxes at a time so I have a cabinet full of tissues I won't use. PLEASE, KC, bring back my Ultra Softs, or I'll be forced to try Puff's Ultra Soft & Strong and you will likely lose a long-time loyal consumer.

I switched to the Ultra soft tissue some time ago because it was softer than the Kleenex product I was using. I'm confused, since the company's response indicates they have not changed their product, but I've noticed recently, the tissues are not nearly as soft as they were. I have an older box in my car, and they're much softer than the tissues I've purchased recently. Sounds to me like management better start checking out the factory, because something is different.

Kleenex Ultra Soft have always been my go to, especially since Puffs now cause me to break out in blisters... But something is wrong. Now all the Ultra soft boxes I buy, aren't ultra soft, they are as harsh as the cheap tissues offered at hospitals and the smell like wet dogs! I understand we're in a pandemic and you are under pressure to deliver, but to charge more for something you claim is ultra soft and to actually pack them with the harshest tissue you make is unacceptable not to mention deceptive! I buy the ultra soft to protect my skin. I pay more expecting that what I'm buying, what's on the label is what I'm actually getting. So very disappointed!!