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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes
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4.5 out of 5 stars
stars
12.5K ratings7,601 reviews
  1. 5 stars73% (9,218)
  2. 4 stars15% (1,880)
  3. 3 stars5% (625)
  4. 2 stars2% (286)
  5. 1 star4% (539)

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Showing 1,561-1,570 of 7,601 reviews
Jun 3, 2024
The Dude
1 out of 5 stars review

Harsh and Irritating

These are awful. Very irritating. I had to give them away after opening (and throwing away) only one package. I found some less harsh wipes at Walmart to use until the day (if it ever comes) that the Sam's brand of wipes comes back.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

Thank you for sharing your experience. Please know your health and well-being are very important to us, and what you’ve described is not something we’d expect. We’d like the opportunity to learn more and, see if we can help. When you have a chance, please give us a call at 1-877-856-7268 (Monday-Friday, 8:00am – 5:00pm CST). We hope to hear from you soon.

Mar 11, 2025
Ceej
1 out of 5 stars review

not for me

fall apart quite easily - would never buy these again - prefer Member's Mark brand - they are sturdy and hold up to wiping. - I never flush this type of product - not a good idea.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We're disappointed to hear this, Ceej, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

May 3, 2024
TexasBuyer
1 out of 5 stars review

Poor Compared to Member's Marks

These cottonelle wipes are terrible. Do not dispense evenly. Thin. Tear easily. I only bought them because the Member's Marks which dispense one by one, are thick, and do not tear were not available.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We always want you to have a great experience with our Flushable Wipes, so we’re disappointed to hear this. What you’ve described is unexpected so we’d like to learn more and help further. Please feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a moment.

Aug 18, 2024
Relly
1 out of 5 stars review

Tears apart

These tear apart easily now. Just makes wipes not flushable no one trusts the "flushable ones " anyway. Used to love the Members Mark wipes but they no longer carry. Sam's please carry those again.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We always want you to have a great experience with our Flushable Wipes, so we’re disappointed to hear this. What you’ve described is unexpected so we’d like to learn more and help further. Please feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a moment.

Feb 24, 2025
Beverly
1 out of 5 stars review

Cottonelle wipes

These wipes are terrible! Everytime I try to take one out of the package they come out in small pieces and fall apart very easily. Why did this company cheapen this product? They used to be a reliable product.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We're disappointed to hear this, Beverly, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

Apr 20, 2024
Sunshine586
3 out of 5 stars review

No member's mark brand

My preference is the members mark brand but I settled on these since they seem to be "history". These flushable wipes are no match for my plump rump and rip easily.... they'll do for now but these need to be more durable and wider.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We're sad to hear this, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Apr 22, 2024
Pd
2 out of 5 stars review

Rips too easily. They need to fold them like baby wipes. Smell good. Bought since Sam's brand is apparently not coming back. Will probably try DUDE wipes next. Can't stand it ripping. Makes it useless.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We're disappointed to hear this, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Dec 5, 2021
Stacey831
3 out of 5 stars review

Poor Quality

I used to love these wipes, but the last 2 cases I have purchased were very disappointing. The wipes are now thin, shred easily and do not come out of the dispenser like they’re supposed to. I will be going back the Members Mark flushable wipes.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

Hi Stacey831. We're sad to hear about this, because we haven't made any recent changes to our wipes. If you want to talk to us more about what's going on, feel free to give us a call at 1-877-856-7268 (Monday-Friday, 8:00am – 5:00pm CST) so that we can learn more and try to help. Thank you.

Jul 15, 2024
Lenny
1 out of 5 stars review

Fall apart just taking them out of the package.

I get that they are meant to break down (hence "flushable") - but wasting them because they rip just trying to get them out of the package is ridiculous. Please bring back the members mark ones!

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We're disappointed to hear this, Lenny, because quality is important to us. We always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

Jun 27, 2025
oops
1 out of 5 stars review

YUCK

Individual packages are sized really well to be discreet and portable. Actual wipes are trash! They tear when being pulled from the package and during use. Individual wipes are also small compared to other brands.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We're sad to hear this, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.