Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes

Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for

Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes

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4.5 out of 5 stars

stars12.4K ratings7,535 reviews

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Aug 18, 2024

Relly

1 out of 5 stars review

Tears apart

These tear apart easily now. Just makes wipes not flushable no one trusts the "flushable ones " anyway. Used to love the Members Mark wipes but they no longer carry. Sam's please carry those again.

Helpful?

reply from CottonelleExpert

We always want you to have a great experience with our Flushable Wipes, so we’re disappointed to hear this. What you’ve described is unexpected so we’d like to learn more and help further. Please feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a moment.

Apr 22, 2024

2 out of 5 stars review

Rips too easily. They need to fold them like baby wipes. Smell good. Bought since Sam's brand is apparently not coming back. Will probably try DUDE wipes next. Can't stand it ripping. Makes it useless.

Helpful?

reply from CottonelleExpert

We're disappointed to hear this, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

May 31, 2020

NoneYaBiz

1 out of 5 stars review

cottonelle flushable wipes

These wipes never smelled like feet before, but now they do. Or like someone’s stinky belly button hole. What changed? Soon as I pulled them out of the package the odor reaked and stunk up my hole hand. Refused to even wipe myself with them.

Helpful?

reply from CottonelleExpert

There's something wrong about this and we'd like to investigate this further. Our Cottonelle wipes should have a nice, fresh, and light scent. Since this wasn't your case, we'd love to learn more about your purchase and gather some information. Please reach out to us at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thank you.

Jun 3, 2024

The Dude

1 out of 5 stars review

Harsh and Irritating

These are awful. Very irritating. I had to give them away after opening (and throwing away) only one package. I found some less harsh wipes at Walmart to use until the day (if it ever comes) that the Sam's brand of wipes comes back.

Helpful?

reply from CottonelleExpert

Thank you for sharing your experience. Please know your health and well-being are very important to us, and what you’ve described is not something we’d expect. We’d like the opportunity to learn more and, see if we can help. When you have a chance, please give us a call at 1-877-856-7268 (Monday-Friday, 8:00am – 5:00pm CST). We hope to hear from you soon.

May 3, 2024

TexasBuyer

1 out of 5 stars review

Poor Compared to Member's Marks

These cottonelle wipes are terrible. Do not dispense evenly. Thin. Tear easily. I only bought them because the Member's Marks which dispense one by one, are thick, and do not tear were not available.

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reply from CottonelleExpert

Feb 24, 2025

Beverly

1 out of 5 stars review

Cottonelle wipes

These wipes are terrible! Everytime I try to take one out of the package they come out in small pieces and fall apart very easily. Why did this company cheapen this product? They used to be a reliable product.

Helpful?

reply from CottonelleExpert

We're disappointed to hear this, Beverly, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

Mar 11, 2025

Ceej

1 out of 5 stars review

not for me

fall apart quite easily - would never buy these again - prefer Member's Mark brand - they are sturdy and hold up to wiping. - I never flush this type of product - not a good idea.

Helpful?

reply from CottonelleExpert

We're disappointed to hear this, Ceej, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

Apr 20, 2024

Sunshine586

3 out of 5 stars review

No member's mark brand

My preference is the members mark brand but I settled on these since they seem to be "history". These flushable wipes are no match for my plump rump and rip easily.... they'll do for now but these need to be more durable and wider.

Helpful?

reply from CottonelleExpert

We're sad to hear this, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Jul 26, 2024

Curt

1 out of 5 stars review

Good for Nothing

These are good for nothing. The sheets tear so easily when attempting to remove them and trying to use what is left of each sheet when you finish coaxing it out of the package leaves a mess that makes me gag. It is difficult to believe that this is not a cruel joke. Did no one try them before shipping them? Are you not ashamed to offer them for sale? The Members Mark Brand was such quality. I hope this is only an unfortunate and temporary change.

Helpful?

reply from CottonelleExpert

We're disappointed to hear this, Curt, because we always want you to have a great experience with our wipes. Please give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

Oct 16, 2024

bwcpf

1 out of 5 stars review

Awful!

These were the worst wipes I've ever had! They are very thin and tear easily, which is terrible when the come apart you know where. Trying to get them started in a new pack is very difficult too. Since they are so thin I almost always had it rip on me, basically wasting the first sheet of every pack. Also, they are attached to each other with only about an inch and the next wipe didn't always come up, which then resulted in another ripped wipe trying to get it. If you have a septic tank don't believe any wipe that says they are safe for septic tanks, as they aren't. I had to have mine pumped while using these wipes and the culprit for clogging the tank was bath wipes! I now use a different system for disposing of wipes. I've never been so happy to use up a product! Try the new brand that Sam's has. They are thicker and you get more to a pack. I haven't any problems with them.

Helpful?

reply from CottonelleExpert

Hi, thank you for contacting us. We’re disappointed to hear this and your experience is not some thing we’d expect. Please know our Cottonelle flushable wipes have been extensively tested for flushability. Cottonelle’s proprietary technology allows the wipes to start losing strength immediately after flushing. We’d like the chance to learn more so we can help further. Please call us at 1-877-642-6886 when you have a moment. We hope to speak with you soon!