We're sorry you didn't get the Zzzs you expected with our ZzzQuil Nighttime Sleep Aid Liquid, and we appreciate you bringing this to our attention, Michelle. Please know we try our best to deliver sleep aids that will help as many consumers when they need it, and they undergo many tests to ensure they reach you in the best condition. While this product is not designed to help with pain, we offer products that may work better for you, and we'll be glad to review them with you. If your sleeplessness and pain persist continuously, we recommend you stop using ZzzQuil and consult a doctor. We also want to learn more about your experience to share with our Safety Team and see how we can assist. To discuss this further, call us at 1-800-362-1683, Monday through Friday, 9:00 a.m. - 6:00 p.m. EST.

We're sorry to hear about this, Shoocat. ZzzQuil products are quality-tested multiple times to ensure their effectiveness, so we take a report like yours seriously. Please call us at (877) 881-5813, as we hope to gather additional details and help you!

Thanks so much for your 4-star review on our product, Bev! We're sorry to hear you felt itchy afterwards, however. Please be assured that our products and ingredients are rigorously examined to ensure your safety. Based on what you've shared, we recommend discontinuing use and contacting your healthcare provider for the best medical advice. We'd also love to hear from you to learn a few more details. Please call us at (877) 881-5813.