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Customer reviews for Cetaphil Daily Facial Cleanser, 20 fl. oz., 2 pk. for
Cetaphil Daily Facial Cleanser, 20 fl. oz., 2 pk.

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Showing 91-100 of 9,500 reviews
Dec 27, 2018
golden_beauty98
5 out of 5 stars review

Finally, a product that WORKS!!!

I purchased this Cetaphil cleanser (along with the daily moisturizer) about a month ago, and I started seeing results within 7 days of using it! I have tried so many products in the past and nothing seemed to work for my extremely oily skin. I would be ashamed to step outside of my house without makeup. Now, I leave my house confidently with clear skin thanks to this wonderful product!

Review from cetaphil.com
Helpful?178MD18FXMRT30299392776
Feb 4, 2026
Alyssa M
5 out of 5 stars review

Great cleanser for Sensitive skin

This is a great face wash for sensitive skin. It doesn't have a strong scent. It leaves my skin feeling clean and fresh without feeling dry or burning. It rinses off easily and doesn't leave a residue. You get a lot in the container so it lasts quite a while.

Review from influenster.com
Helpful?178MD18FXMRT30299392776
Mar 21, 2026
ChassityC
4 out of 5 stars review

Works together for a clean and clear complexion

The wipes are great for makeup removal do any skin type and they get the job done without leaving skin tight. Following up with the wash just makes everything better. Removes anything left over, cleanses the pores without irritation and leaves your face clean and smooth.

Review from influenster.com
Helpful?178MD18FXMRT30299392776
Dec 3, 2025
rachell799_1271
4 out of 5 stars review

Fresh, clean, no residue

I use this product in the shower and in the morning. It rinses easily and cleans very well. It is a really thin consistency and I wish that is would suds up a little more on that face. After washing, it does not leave a residue and does a great job keeps my face feeling clean all day.

Review from influenster.com
Helpful?178MD18FXMRT30299392776
Jan 29, 2020
Momof4
1 out of 5 stars review

Misleading Product Name! This is NOT “Gentle”

Please note, Cetaphil makes two different skin cleansers and their packaging is very similar. There is GENTLE SKIN CLEANSER and there is DAILY FACIAL CLEANSER. Sam’s used to sell the GENTLE cleanser, which is what my dermatologist recommended. He was the one who pointed out that there are two and they look nearly identical if you don’t actually pay much attention to what it says on the packaging. Unfortunately at some point recently, Sam’s started carrying the DAILY FACIAL CLEANSER, and there is a difference between the two, for those that have very sensitive skin, Sam’s is misleading customers by using the word GENTLE in the title of this product as it is not Cetaphil’s “gentle” product. If that is the product you want, then please note, that this one Sams is selling is not the “gentle skin cleanser” you may have purchased in the past.

Helpful?178MD18FXMRT30299392776
Aug 8, 2019
yoyo123
4 out of 5 stars review

Gets the job done

I switched to Cetaphil back in my mid-teens when I was experiencing bad break outs. It really helped me deal with my acne-prone skin and didn't overly dry it. I've been using it ever since and it never fails to disappoint except sometimes after a very heavy day, it doesn't clean my skin as well.

Review from cetaphil.com
Helpful?178MD18FXMRT30299392776
Dec 31, 2025
nancyn167_7114
5 out of 5 stars review

A simple, gentle cleanser that keeps my skin clean

I've been using the Cetaphil Daily Facial Cleanser for a while now, and it's honestly one of those no-fuss products that just works. It removes dirt and oil really well without leaving that dry, tight feeling afterward. I love that it's fragrance-free and super gentle—perfect for my sensitive skin days or when I'm using stronger serums or treatments. The texture is lightweight and rinses off easily, leaving my face feeling refreshed but still hydrated. It's not the most powerful makeup remover, so I usually pair it with micellar water when I wear foundation, but for everyday cleansing, it's perfect. What I like: Gentle and non-irritating Keeps my skin balanced and smooth Great for daily use, morning or night What could be better: Doesn't remove heavy makeup completely

Review from influenster.com
Helpful?178MD18FXMRT30299392776
Dec 4, 2025
almogb_2525
5 out of 5 stars review

Very good product

A great gentle cleanser that works well for daily use. It removes oil and dirt without stripping my skin or causing irritation. I like how simple and effective it is, especially for sensitive or acne-prone skin. The only thing is that it doesn't remove heavy makeup, but as a daily cleanser it's really reliable

Review from influenster.com
Helpful?178MD18FXMRT30299392776
Apr 15, 2022
Murf from PA
1 out of 5 stars review

Beware "New and Improved"

Why would you change a product that people have been using forever? The"improved product is definitely not improved. It is runny like water.The pump bottle is cheaper ,squirts all over the sink top and continues to drip afterward.After over 30 years of using and highly recommending this product it is time for me to find another facial cleanser.Must be cheaper to make. There are some products you know you can always count on. I always thought Cetaphil was one.

Review from cetaphil.com
Helpful?178MD18FXMRT30299392776
reply from Digital

Hi there, we’re so sorry to hear about your experience and would like to learn more about the situation. Please contact us at 1-866-735-4137 Monday through Friday, 8am-5pm Central Time and let our Special Services team know that you’re calling about your message. Thank you!

Dec 26, 2025
tienh12_7119
5 out of 5 stars review

Gentle, hydrating, and reliable.

Its fragrance-free, soap-free nature speaks not with the boldness of gaudy perfumes, but with the soft assurance of a friend who enters the room without fanfare, offering comfort rather than clamor. Within its 20 ounces lies a balm for the parched, the sensitive, the easily wounded—skin that recoils from harshness as a weary heart shrinks from unkind words. It cleanses effectively without stripping moisture, leaving my skin feeling soft and hydrated.

Review from influenster.com
Helpful?178MD18FXMRT30299392776