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Customer reviews for Nestle Toll House Semi-Sweet Chocolate Chips, 72 oz. for
Nestle Toll House Semi-Sweet Chocolate Chips, 72 oz.
4.8 out of 5 stars
stars
11K ratings4,672 reviews
  1. 5 stars91% (10K)
  2. 4 stars5% (513)
  3. 3 stars1% (106)
  4. 2 stars1% (70)
  5. 1 star3% (302)

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Showing 1,011-1,020 of 4,672 reviews
Feb 9, 2020
Reviewer name: MMCTEC
4 out of 5 stars
4 out of 5 stars review

Nestle 11.5 Semi-Sweet Morsels OK but ...

I bought some small bags (approx 12 oz) of SS morsels over the holidays to make cookies and the cookies were the same as they've been for decades. So, I wasn't displeased, although I will admit I like the taste of Ghirardelli SS chips better and it hasn't reduced the size of their bags. However, if your customers complained about the taste of your morsels or said they wouldn't melt (and they had bought mega-bags) for over one YEAR, why didn't Nestle comment that there may have been a problem with the mfr in certain areas of the country instead of posting the same, tired explanation that nobody was buying? You let your customers down, Nestle. Plus, if you are changing the weight of your product, the recipe on the bag should also change, matching the product inside the bag. One last comment: The picture on your "baking" section depicts God knows which dessert (maybe Blueberry Lemon Pie?), but it doesn't look appetizing to me. In fact, I almost closed your website down before accessing your reviews. Others may find it tempts them to look at your recipes, but I wasn't impressed to do so. I did so because I wanted to know which pie it was because I found the photo unappetizing.

Review from verybestbaking.com
Helpful?1LIJUA9G445Z2800004396
Dec 29, 2020
Reviewer name: MightyM
1 out of 5 stars
1 out of 5 stars review

Please bring back the old semi-sweet chips

I have used Nestle semi-sweet morsels to bake cookies for more than 40 years. I normally love them. But I just baked a batch of chocolate chip cookies using you new creamier chips, and they taste awful. I had to discard the entire batch of cookies because the chocolate chips do not taste good and they have an unpleasant texture. My time baking the cookies was wasted - and the cookies were supposed to be part of a birthday gift, so now I have to figure out something else to make. My entire family agrees - the chips taste bad and the cookies are ruined. I'm very disappointed. Please go back to the way you used to make the chocolate chips... and let me know when you do, so I can begin purchasing them again. Thank you.

Review from verybestbaking.com
Helpful?1LIJUA9G445Z2800004396
reply from verybestbakingpwr

We're sorry to hear that these tasted awful to you and would like to learn more so we'll be sending an email to you soon.,Toll House® Brand Ambassador,Andrew,clientresponse

Jan 29, 2020
Reviewer name: Sandy99
1 out of 5 stars
1 out of 5 stars review

Recipe on bag is odd

I bought a bag of semi-sweet morsels to make choc chip cookies. Followed the recipe on the bag. After I added the chips, I knew something couldn't be right. On double checking, I see that the recipe on the bag calls for 2 cups of chips (or 12 oz) But this was a 24 oz bag! Why isn't the recipe for the amount of chips in the bag? Or at the very least, the recipe should say "add 2 cups - half this bag - of chips. And now that I've read all the reviews claiming th chips don't melt or taste the same, I'm really mad. How can Nestle claim they haven't changed anthing, but all those people complained about the same thing? I guess next time I buy choc. chips, I'll try one of the other brands.

Review from verybestbaking.com
Helpful?1LIJUA9G445Z2800004396
reply from verybestbakingpwr

Thanks for the feedback. The recipe on the bag is our Original recipe which is on all of our bags of morsels. We'll share your feedback with our team.,Toll House® Brand Ambassador,Laurie,clientresponse

Mar 14, 2024
Reviewer name: natpaycm
5 out of 5 stars
5 out of 5 stars review

Big Fan

I am a big fan of Nestle Toll House Semi-Sweet Chocolate Morsels. I used the sample that I received to make Nestle Toll House Famous Fudge. The morsels melted easily. The fudge was creamy with just enough chocolate. I definitely would recommend this product to friends and family. I received this product for free for the purpose of my review. All opinions are my own.

Review from verybestbaking.com
Helpful?1LIJUA9G445Z2800004396
May 14, 2020
Reviewer name: GGTXLA
5 out of 5 stars
5 out of 5 stars review

Try the Mini Morsels Too

I make my chocolate chip cookies with Pillsbury gluten-free flour with great results. As far as some of the comments concerning the taste changing over the years I have several thoughts. First, they must be stored at room temperature and if they have been improperly transported or stored incorrectly, melted and re-solidified or if they are old they do not taste the same. Also, I think that things always taste better in memory somehow! I use the mini morsels to make smaller cookies and get more chocolate per bite!

Review from verybestbaking.com
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Mar 14, 2024
Reviewer name: Nestle Semi Sweet Chips
5 out of 5 stars
5 out of 5 stars review

YES!

[This review was collected as part of a promotion.] They melt perfect, I used for cookies, pancakes for my grand children, muffins and I would reccomend them to any one looking for a Chocolate chip that has consistent flavor every time and they are delicious. Nestle is the only chips I use.

Review from verybestbaking.com
Helpful?1LIJUA9G445Z2800004396
Oct 31, 2017
Reviewer name: Kentuckyapple
5 out of 5 stars
5 out of 5 stars review

So versatile and delicious!!!

Nestle's Semi-Sweet Morsels are anything but ordinary, they are extraordinary. They can transform a dessert from drab to fab. I love to use them in baking and making desserts. I love to eat them as a treat by them self or mixed with some walnuts and coconut for an added treat. I love making Chocolate Truffles at Christmas time with Nestle's Semi-Sweet Morsels as everyone in my family looks forward to eating them and receiving them as gifts. They all ask me to make them for special occasions. I know that Nestle's Semi-Sweet Morsels are the key ingredient in my Chocolate Truffles that make them so irresistible. Nestle's Semi-Sweet Morsels are awesome and fun.

Review from verybestbaking.com
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Apr 24, 2020
Reviewer name: sewcrafty
2 out of 5 stars
2 out of 5 stars review

taste change

Both my husband and I agree that the chaste of the semisweet morsels has changed, and not for the better. Several times a year I melt the chips for a special occasion icing that dates back to my mother-in law's recipe. I recently used up my stash of chips and bought a new bag. I thought the icing tasted off and my husband agreed. He tried one of the unmelted chips and noticed a difference in taste immediately. His response was that we had to find another brand to use in the future which is a shame. Please go back to the old recipe!

Review from verybestbaking.com
Helpful?1LIJUA9G445Z2800004396
reply from verybestbakingpwr

We haven't made any changes to the recipe for our morsels. Expect an email from us shortly.,Toll House® Brand Ambassador,Laurie,clientresponse

Feb 3, 2020
Reviewer name: Joshrains
1 out of 5 stars
1 out of 5 stars review

Was very disappointed

I bought 4 bags of the simi sweet chips recently as I do every time I bake cookies and for some reason they didn't taste right just a very different taste all together I didn't save the bags because I have trust in your product for the last 35 years I'm a chef so following recipes isn't the issue

Review from verybestbaking.com
Helpful?1LIJUA9G445Z2800004396
reply from verybestbakingpwr

Thanks for being a great fan of our Semi Sweet Morsels! We haven't changed our recipe. Be on the lookout for an email shortly. ,Nestlé® Toll House® Brand Ambassador,Jean,clientresponse

Jan 26, 2018
Reviewer name: nomorenestleforme
1 out of 5 stars
1 out of 5 stars review

What happened?

For years our family has made a flourless chocolate torte then took a break. Today, I was making one for a potluck. Only I notice that the chips taste different (yes, I can do that) and are not melting in the double boiler. They get to the point of grainy, but never shiny. I google the question and see others have had similar experiences. So my husband is running out for Ghiradelli and I've wasted an hour. Plus, I have to return these. No more Nestle for me as a customer and investor. How much did you think you saved changing the formula? Was it worth these lost customers?

Review from verybestbaking.com
Helpful?1LIJUA9G445Z2800004396
reply from verybestbakingpwr

We're sorry to hear that our morsels didn't melt properly for you. We haven't changed the recipe. Expect an email from us shortly.,Toll House,Laurie,clientresponse