Nestle - I do not believe you are being truthful about the Toll House simi-sweet chocolate chips recipe. My family has been baking chocolate chip cookies with your morsels for 3 generations, beginning with my grandmother. I personally have been baking the chocolate chip cookies for 40 years, and I can honestly say that something has definitely changed. They TASTE completely different!! In addition to baking the cookies, I would also frequently eat the morsels straight out of the bag whenever I wanted a quick sweet treat. I always kept a bag in the cupboard for occasional snacking. The new taste is awful!! It almost tastes as if the have a Stevia sweetener in them. Whatever has happened, PLEASE, PLEASE, PLEASE reverse it. Your brand has a following that has been developed over generations. This change is placing your brand at risk. Whomever made a decision to make the change was severely misguided. The decision was WRONG. REVERSE IT!! This situation is as bad, or worse, than the "New Coke" debacle that happened in the 1980s. Stop being dishonest with your loyal customers. Admit that you made a mistake (even if it is only internally within your organization), and fix it!! I have worked for The Walt Disney Company for over 30 years and I know that branding and product consistency is VITAL to an organization's continued success. Do the right thing and reverse course. If you don't, I would not be surprised if at some point a group of your longtime customers open up a class action lawsuit against you to force the information about the recipe change to become public, especially when dealing with an edible product. I have compared the ingredients list of a new bag and an old bag. The new bag has the additional ingredient of "natural flavors", which we all know can be almost anything. NOT GOOD!

I tried to melt these chips a few days ago for a dessert I was taking to a Christmas party. I've never had trouble before, but I tried twice (in 2 different bowls) to melt these chips, and all they turned into was chocolate play dough. I used these because they are labeled gluten free and must eat this way for medical reasons. A friend of mine has also experienced this non-melting phenomenon. I thought I was going crazy at first, but after reading other reviews I see now I'm not. What has changed?

These chips are wonderful in cookies and Biscotti. Small enough to give just a touch of chocolate, but melts beautifully in my Molasses Chocolate Chip cookies. Just sorry they have joined the others in not giving you the full 12 oz they used to. But will always buy them.

So disappointed that semi-sweet morsels have changed and no longer melt when stirred into the boiling hot fudge mixture. In addition to ruining the chocolate batch, I accidentally purchased the peanut butter/chocolate blend for the peanut butter batch. Although the peanut butter chips melted, the chocolate ones never totally melted and left chunks of chocolate in the peanut butter. I will definitely purchase another brand next time!!

I always have a couple of bags of chocolate chips hidden in the fridge to sneak a handful at a time. I have many sweet teeth to feed. Also, have been loving the "Brownies & More" and the "Blondies & More". I made them and took them to a 1st Birthday/Halloween party. Everyone loved them and asked me what kind to buy. I said Nestle!!

This is the time to start purchasing all the ingredients for fudge making. It wouldn't be the holidays without it. My mother started the tradition in the 50's. She passed the torch to me in the 70's. I passed it to my daughter inthe 90's. Our recipes have used the preceding generations recipes with a few ingredient changes. But one ingredient has NEVER changed-it is our "secret" ingredient. NESTLIE Toll House Semi-Sweet Chocolate Morsels is the only chocolate used in our fudge recipes. I'm writing my ingredient list. Guess what's at top of the list?

I wanted to know the percent of cocoa used in the chips and saw all these negative reviews. I had an older bag in my freezer. I put a handful of my older chips on the counter and a handful of my new 72 oz. bag on the counter......I couldn't believe the visual difference. The new chips have a white.ish coating on them. I took a pic. I don't know if you can see it very well but my first thought was: HOW MUCH MONEY IS ENOUGH.....HOW MUCH MONEY DO CORPORATIONS NEED BEFORE THEY ARE SATISFIED & STOP JEOPARDIZING THE QUALITY OF THEIR PRODUCTS. SAD...SAD...SAD. You just lost a customer. You know the saying, "bad experience ...tell 20 friends ....good experience tell 5 friends"

The packaging is different as are the directions. I've been using your product for over 60 years. I like to make Blondies which are chocolate chip cookies baked in a pan, which you now call "pan cookies".I had to go to your web site to check oven temp & bake time. I found your site confusing & wasted precious time.Also, when I removed them from the oven & after cooling, they were not firm. The taste is also different as confirmed by my husband & son. My family is going to be very disappointed on Christmas!!

I have never had an issue with Nestle Toll House until this year. Went through four bags thinking I was doing something wrong when the chocolate would melt into a thick grainy mess. I now have to go back out for another brand because obviously this has been happening to others. Very disappointing.

Nestles semi sweet chips are great in cookies , on brownies( they melt on the brownies right out of the oven, no extra dishes) , in sweet rolls with any nuts , in homemade candy and just plain out of the bag. We always have a few bags in the cupboard.