We're glad to hear you can rely on Ziploc® for your storage needs, John! If we're ever needed in the future, please don't hesitate to reach us at 1-800-558-5252 (weekdays between 8 a.m. and 4:30 p.m. CT). Have a great day! – Brooklyn, SC Johnson Consumer Care

Thank you for taking the time to write your review. We're so sorry to hear about your disappointment with our new design. For this purpose, we recommend using our pint sized freezer bags, or trying or Ziploc® Sandwich Bags. Rest assured, we would love the chance to restore your faith in Ziploc®. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. - 5 p.m. CT) and mention reference number: 22354144. We look forward to your call. - Megan, SC Johnson Consumer Care

We're sorry to hear Ziploc® Freezer Bags didn't provide the unbeatable food protection as usual. When gripping in the middle above the zipper and pulling apart, we wouldn't expect this to happen – so we appreciate your feedback. As this didn't meet standards, we'd like the chance to help further. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and mention reference number: 23094559. Hope to speak soon! – Megan, SC Johnson Consumer Care

I'm sorry to hear of the quality of your bags. This is not the experience you should have as we expect each bag to come ready to use. So we can better assist, give us a call at 1-800-558-5252. We're happy to chat Monday through Friday from 8 AM to 5 PM CT. Or, email us by visiting Ziploc.com and click "Contact Us" at the bottom. Your reference number is 020070216A. – Brooklyn, SC Johnson Consumer Care