Oh no! This is not the experience you should have. While we expect the seal to be tight to keep the contents secure, it shouldn't require so much force that the bag tears. We'd love the chance to make this right. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and share reference number 23319411. – Brooklyn, SC Johnson Consumer Care

I’m sorry to hear of your recent experience. Quality is at the heart of our company, and we appreciate your bringing this to our attention. So we can help make this right and restore your confidence in Ziploc®, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 020523595A. – Skye, SC Johnson Consumer Care

We're glad to hear you can rely on Ziploc® for your storage needs, John! If we're ever needed in the future, please don't hesitate to reach us at 1-800-558-5252 (weekdays between 8 a.m. and 4:30 p.m. CT). Have a great day! – Brooklyn, SC Johnson Consumer Care