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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars3,374 ratings2,747 reviews
  1. 5 stars73% (2,466)
  2. 4 stars16% (535)
  3. 3 stars5% (172)
  4. 2 stars2% (63)
  5. 1 star4% (138)

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Showing 901-910 of 2,747 reviews
Jul 16, 2024
jailener5
1 out of 5 stars review

Made hair dry and brittle

[This review was collected as part of a promotion.] Packaging is nice the shampoo and conditioner both smell good. In all honesty within just one use this product made my hair really frizzy and dry. My hair has a bit of a wave pattern and this destroyed it completely. Safe to say will be discontinuing use of this product.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! With Love, OGX Beauty

Apr 5, 2022
elizabethh196
2 out of 5 stars review

Nothing Special

I tried this due to all the positive reviews and wasn’t very impressed. It does a good job of cleansing and the price is affordable, but those are the only positives for me. I didn’t care for the fragrance, and I didn’t notice any positive changes in my hair at all. I didn’t even use the entire bottle before giving up for something better.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care

We love hearing from our consumers like you and would like to hear more of your thoughts on our shampoo! Please visit the "Contact Us" section of our website and provide your name, username, and best time to call between 9 am-5:30 pm ET. XO, OGX

Aug 8, 2024
sierram623_7867
4 out of 5 stars review

Great ingredients

[This review was collected as part of a promotion.] I was given this product complimentary for my honest review. Honestly I can’t really tell much of a difference from the amount of time I’ve been using it. Maybe a little more volume. It smells absolutely amazing though. It has a nice consistency and suds up well. I’m going to continue to use it to see if I get more results.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Feb 1, 2021
kelseyh92
4 out of 5 stars review

This was the second

This was the second best shampoo I have used. It made my hair feel fuller and it lathered pretty good. I have thin, fine hair and a lot of it. So it's been hard for me to find a shampoo that will help with volume but isn't for hair loss. I was satisfied with the results.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Mar 3, 2019
Anonymous
5 out of 5 stars review

First off, this OGX shampoo smells amazing! I have an oily scalp but lately it's been dry and this has been working for me either way because it really helps balance your hair. This particular shampoo softens and smoothes my hair but I also see it appearing more thick over time! My hair is also breaking less. I use it with their OGX Argan Oil Of Morocco Penetrating Oil and Organix: Renewing Moroccan Argan Oil, Weightless Healing Dry Oil, 4 oz (Pack of 2)

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Apr 4, 2025
Mulan
1 out of 5 stars review

New formula after 2022 doesn’t work for me

Very disappointed about the new formula … been using the shampo and conditioner since 2019. It was a wonderful then they start to change the formula. I had to find another brand … this week I found one bottle of the old formula in my stuff and I used omg … very unfortunate you had to change the formula it was the best in the game… for straight , curly hair :(

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Jun 20, 2023
SE
3 out of 5 stars review

Doesn't work for me

I'm 3/4the way through the bottle, using it only on myself. I can honestly say that not once did I see detectable volume. I won't be buying it again. For reference, my hair strands are "fine", although I have a lot of hair and my length is to my mid back.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Thank you for sharing with us! Please reach out to us on our website at www.ogx.com and use the contact us button so we can learn more. Have a wonderful day!

Sep 13, 2019
Anonymous
4 out of 5 stars review

As someone with oily hair, I always struggle to find a conditioner that doesn’t leave my hair oily after just one wash. This one does just that! The biotin and collagen helps keep my hair strong, and helped fix split ends and damage from ponytails/buns.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Dec 9, 2018
Anonymous
5 out of 5 stars review

I love OGX! I have been using their products for a little over two yeara and I have seen change in my hair. I used to use pantene, but doing some research I found out its not to good for your hair. This stuff however is perfect if you want smoother, less damaged hair. Plus if you have colored hair it doesn't wash out as much-extra plus!

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
May 9, 2021
Dayath dal
1 out of 5 stars review

Difference in the consistency

Hi I been using this shampoo for a very long time but I bought this new ph levelled shampoo but it looked a bit different it was a bit liquidity and light shade of purple which is different from the one I have previously used. I’m not sure could you please confirm is this is something I have to worry about????

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care Center

Thanks so much for giving it a try! We were expecting some better benefits. Head over to the Contact Us page and send us a message, we'd love to gather some details on the results you saw. Just include your username, phone number, and Email so we can connect with you. Chat soon! XO, OGX