Skip to Main Content
Sams Club
Sams Club
Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars3,374 ratings2,747 reviews
  1. 5 stars73% (2,466)
  2. 4 stars16% (535)
  3. 3 stars5% (172)
  4. 2 stars2% (63)
  5. 1 star4% (138)

Member photos

Sort by |
Showing 881-890 of 2,747 reviews
May 23, 2020
alwayyss_b
5 out of 5 stars review

Great Shampoo and very nice smell. I love smelling fresh after I step out of the shower and this definitely gives it to my hair. It’s a nice rich vanilla smell. It works so nice. The texture is thick and gives your hair a nice coat when washing. I noticed some regrow while I was using this product. I love it

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Jun 15, 2018
rsl1
5 out of 5 stars review

I've been having problems with my hair lately. My hair is damaged and thinning. I heard good things about OGX's line of products, so I decided to try it out. I've only been using it for a short while, but I'm optimistic about it. I've already seen some improvement in the overall quality of my hair. It feels softer, has a nice shine, and it feels stronger. My hair is starting to look healthy again. So happy with my results so far!

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Feb 6, 2025
jadiethelady_2835
3 out of 5 stars review

Definitely not for my hair type

[This review was collected as part of a promotion.] I love OGX - especially the Argan Oil line - but this did not play nicely with my hair. The shampoo itself got my hair clean enough, and I did like that it’s sulfate free so it’s not so drying. But I’ve got quite thick hair naturally. And the duo seemed to leave a weird texture to my hair that I wasn’t a fan of.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Feb 4, 2021
yanimastrapa
5 out of 5 stars review

Love it I always

Love it I always use this brand to wash my hair. It leaves my hair soft. I don’t use any other brand. I would definitely recommend this because I think it’s better than most brands especially tresseme which always left my hair really itchy. I’m extremely satisfied!

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Oct 1, 2018
Fountain 18
1 out of 5 stars review

IF YOU WANT HAIR LEFT DONT TRY THIS!!!!

Wish i could say the same as everyone else.. i started using this to see if it would help make my hair grow an im regretting it!!! My hair has been falling by the globbs!!! Yes i do have hair falling out like all females but this is HORRIBLE my hair has never fell out like this before!! My hair is thin as is but this is the worst my hair has ever been!!!

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care

Thanks for letting us know! We're sorry to hear that our shampoo has caused your hair to fall out. We'd love to learn more about your experience. Please send us a message on our contact us page. Include your phone number, the best time for us to call you between 9 am and 5:30 pm ET Monday - Friday, and the username you used to write your review. Thanks! :)

Oct 16, 2024
SheilaO
4 out of 5 stars review

Unhappy with the new formula

I used to love this shampoo and conditioner (it had a light purple in color to it) but since they changed the formula (now the shampoo is clear in color and the conditioner is white) it doesn’t work as well anymore. I have a full head of fine wavy hair. The old formula gave my waves extra body, fullness and bounce. The new formula doesn’t seem to do anything for my hair except leave me with droopy waves without much bounce or fullness - so that’s a bummer :( I wish they would offer both old and new formulas Until then, I’m trying/exploring different shampoos/conditioners off by other companies.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from OGX Beauty

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Aug 21, 2021
dsparklzz
5 out of 5 stars review

This shampoo makes me

This shampoo makes me happy! I have very thick hair, which tends to be dry. When I tried it I immediately noticed that it made my hair so soft! I don’t recall my hair ever being this soft. Also my hair doesn’t break off so easily. I am quite satisfied with this product.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Feb 8, 2019
Anonymous
1 out of 5 stars review

HAIR LOSS

HAIRLOSS. PATCHES OF HAIRLOSS. AFFECTING MANY PEOPLE IN HOUSEHOLD I USED THIS ITEM THINKING LIKE I WOULD ANY REGULAR SHAMPOO. AT FIRST MY HAIR FELT AS IF A CHEMICAL OR HAIR TEXTURIZER WAS USED IN MY HAIR, I DIDNT THINK ANYTHING OF IT. AFTER A WHILE I NOTICED MY HAIR GETTING THIN. THINNER. EVENTUALLY HAIR FALLING OUT. PATCHES OF HAIRLOSS IN THE FORM OF CIRCLES AS IF I WAS SHAMPOOING IT IN CIRCULAR MOTIONS, LEAVING ITS MARK AS IF IT WAS A CHEMICAL BURN. LOCATIONS AROUND MY EARS, BACK OF HEAD, EDGES. I HAVE AREAS OF MY HEAD WHERE HAIR IS VERY SHALLOW, AND NOT GROWING AT THE SAME PASTE AS THE REST OF HEAD. HAIR IS VERY THIN AND NOT GROWING BACK IN CERTAIN AREAS. I WENT TO DOCTOR. I DONT HAVE HIV OR ANY IMMUNODEFICIENCY VIRUS OR ILLNESS.. ITS BEEN OVER A YEAR AND HAIR WONT GROW BACK IN CERTAIN AREAS. HAIR IS THINNER AND SHORTER IN CERTAIN AREAS. DO NOT BUY

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care

We want to hear more about this. Please check out the contact us page on our website and send us a message. Be sure to include the best time to reach you Monday-Friday 9AM-5:30PM ET, your phone number and your username. We hope to chat soon!

Sep 13, 2020
samanthaw176
3 out of 5 stars review

Not really sure of it really does anything but it gets the job done. I have noticed my hair is a bit less frizzy. I have dry hair. My hair is clean and smells good after using but not really sure if its this product or another that has helped with the frizz.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
reply from CS

Thank you for sharing your feedback! We'd love the chance to hear more. Please visit the "Contact Us" section of our website and provide your name, username, and best time to call between 9 am-5:30 pm ET.

Feb 7, 2020
CathyD
5 out of 5 stars review

My husband with dry scalp and short hair loved this and I can see why. It leaves the hair silky soft and while it does weigh down the hair I can't be mad at it cause I swear my flat hair looks healthier than with some other conditioners. It is not a product that I would use all the time but I'm glad it lives in my shower.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203