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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars3,375 ratings2,748 reviews
  1. 5 stars73% (2,466)
  2. 4 stars16% (535)
  3. 3 stars5% (172)
  4. 2 stars2% (64)
  5. 1 star4% (138)

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Showing 71-80 of 2,748 reviews
Jan 20, 2026
Amill
1 out of 5 stars review

Never again!

Used for about 3 months and lost about 59% of my hair. I wasn't sure if it was related but after seeing my hair stylist, she mentioned there were lawsuits associated with this exact shampoo and hair loss. I'm now seeing a dermatologist and am on medication and specialized shampoo to regrow my hair.

Review from ogxbeauty.com
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Jan 8, 2026
luvtoomuch_423
4 out of 5 stars review

Works

A little backstory…I have really fine hair that is starting to thin around my hairline and has no volume unless I curl or back comb it. I'm really picky with hair products because of that plus I color my hair. I'm not joking when I say this, but I noticed a difference after the first time I used this. My hair had volume that actually lasted. I had lift at the roots and I noticed even more volume when I curled my hair. It didn't mess with my coloring either and has a nice scent. The second time I used it, I still had great results.

Review from influenster.com
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Dec 20, 2025
nataliew485_380
4 out of 5 stars review

Great for extensions

Started using this product on the advice of my hairdresser when I had my extensions fitted (weave) This was over 12 months ago and my extensions are still in immaculate condition! I can only put it down to this shampoo combined with the conditioner. Left one star off as I find it doesn't foam too well but thats not an issue, just personal preference

Review from influenster.com
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Oct 28, 2025
lizas53_171
5 out of 5 stars review

Smells amazing and makes my hair feel thicker and

I really like this shampoo from OGX. The scent is so nice and fresh, it stays in my hair for a while after washing. The texture is creamy and feels gentle on the scalp. After using it a few times, my hair feels fuller, smoother, and easier to style. It gives a little bit of volume without drying my ends. The packaging is cute and easy to hold in the shower. For the price, it works really well — honestly, better than some more expensive brands I've tried. Definitely one of my favorite drugstore shampoos for keeping hair healthy and soft

Review from influenster.com
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Oct 19, 2022
Mom Santana
1 out of 5 stars review

Do not buy

This shampoo does the whole opposite of what it claims to do. My daughter had very thick hair and ever since she started to use this shampoo, her hair has gotten so thin and breaks so much easier. My husband, son and myself noticed that as well, but my daughter was the most affected by it.

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reply from Brand Answers Squad

Hi there, thanks for sharing your feedback! Your family's health is our top priority, and we're here for you! We’d appreciate a chance to learn more about your experiences to help. When you have a sec, please visit our website and send us a message with your username, phone number, and best time to talk M-F, 9am-5:30pm EST. We look forward to hearing from you! XO, OGX

Jan 7, 2026
victoriam1214_5186
4 out of 5 stars review

Salon quality at a great price!

This shampoo and conditioner together are a perfect match and very effective with continuous use with strengthing hair strands and with hair growth. The quality is is salon like and leaves your hair feeling smooth soft and silky. It smells amazing and super easy instructions for washing and rinsing I would recommend this 1 million times over.

Review from influenster.com
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Aug 4, 2021
Doug
5 out of 5 stars review

Testimonial time from a busy mom... this rocks

I was so surprised what a difference this made for my hair! I have long straight hair and not a lot of it. I had been struggling with losing several strands every time I washed my hair, and just felt it was getting thinner by the day. I have been using this for about 2 months now, and the difference is amazing! No more fallout, and my new wet brush also has helped A TON. I have more volume and my hair is getting healthier. Very promising. I'd recommend it!

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Nov 25, 2025
christya48_8535
5 out of 5 stars review

Works well but strong unique scent

This is a really good shampoo to thicken hair. It has a most unique scent. It smells powdery yet musky. I didn't like it at first but the scent grew on me as I continued to use the shampoo. It is a strong scent that stays in your hair all day long. My hair feels soft and manageable and definitely more volumized after use.

Review from influenster.com
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Nov 6, 2025
Di. Sid
2 out of 5 stars review

New formula a waste of money if you want the same

I bought this recently, Oct 2025 only to find a new formula. Why??? It's thinner, doesn't lather as well, not rich and creamy and leaves hair flatter. The old formula you feel the body coming into your hair. After blowdrying using the new formula hair is less volumised. The hunt for a new shampoo begings I guess. Why do brands do this to stuff that worked. Won't buy it any longer after yrs of using it.

Review from ogxbeauty.com
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Dec 11, 2025
nikkis397_9633
4 out of 5 stars review

Soft and shiny hair

I have used OGX products for many years. They have a great variety and affordable. I like this particular option as it adds shine and softens to my hair. However, it could be a little heavy for some so switching up your hair care every so often helps with that.

Review from influenster.com
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