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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars3,375 ratings2,748 reviews
  1. 5 stars73% (2,466)
  2. 4 stars16% (535)
  3. 3 stars5% (172)
  4. 2 stars2% (64)
  5. 1 star4% (138)

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Showing 251-260 of 2,748 reviews
Feb 26, 2022
Gina
1 out of 5 stars review

Just awful

I bought this a while back and soon after my scalp began breaking out with these tiny blisters all over. Allergic reaction? Maybe. I used it for longer than I should have and as soon as I stopped my scalp condition improved. This stuff smells great, but it really messed up my scalp and made my hair incredibly greasy.

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

Thanks for bringing this to our attention! We're so sorry to hear about this, and we'd really appreciate a chance to learn more about your experience. When you have the time, please visit the Contact Us page on our website and fill out a form including your username so we can get in touch. We hope to hear from you soon! XO, OGX

Sep 22, 2022
Marris
5 out of 5 stars review

Verified Purchase

Quality & good price.

Good product. Recommend.

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Thanks for sharing the love &lt;3<br /><br />XO, OGX

Aug 9, 2020
TexMex Fan
5 out of 5 stars review

Verified Purchase

Handling the humidity

Love this haircare

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

We're glad to hear you're such a fan!

Nov 1, 2021
Mar
5 out of 5 stars review

Verified Purchase

Excellent and easy way to use

Excellent product

Helpful?2A5KG02B1PNP2279694203
Dec 9, 2019
Ange
1 out of 5 stars review

Greasy

Definitely did not like this conditioner. Completely coats your hair no matter how good you think you wash it out it still leaves a thick film and makes your hair feel greasy. I always wash my hair before bed and do not blow dry as I have naturally thick curly hair. When I go to brush it out the next night before a shower you can see and feel the thick film it leaves on your hair, it’ll come out on the brush and you can feel it on your fingers.

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

Oh no! We're so sorry to hear about your experience Ange. Help us learn more by checking out the contact us page on our website. Send us a message with your phone number, username and best time to reach you M-F 9AM-5:30PM ET. We look forward to finding you a better fit, chat soon! XO OGX

Oct 29, 2023
No
5 out of 5 stars review

Verified Purchase

I'm great full of this service .

The pick-up service is being great the guy's that come out and load up your groceries are very nice.

Helpful?2A5KG02B1PNP2279694203
Nov 25, 2025
houwraa_5549
5 out of 5 stars review

True to advertisement!

I bleached my hair 3-4 times only product that made my hair have life and less frizz. It makes your hair smell like the product for days. Live by it.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Aug 9, 2019
jdsobe
1 out of 5 stars review

No what I thought...

Since I started using this product, I have noticed my hair has dried out. I have never had super dry and damaged hair until now.

Helpful?2A5KG02B1PNP2279694203
reply from Supplier Response

Hey! Thanks for giving this one a try, and we for sure want to hear more! When you can, visit our website and use the "contact us" page to let us know your email address, phone number, the reviewer name you used to write this, and a good time to reach you Monday - Friday between 9am and 5:30pm ET. Thanks a bunch!

May 29, 2025
tinac217_9253
4 out of 5 stars review

OGX smells amazing

Thick and full biotin and collagen helps my hair smell good and my hairs looks and feel soft and shiny.I am always looking for this brand it is one I like to use on a regular basis.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Jun 17, 2025
kxx_1478
4 out of 5 stars review

One of my go to shampoos

Love this shampoo! The bold packaging, the value for money (a little goes a long way) the way it makes my hair feel, leaving it feeling soft and looking shiny. And has a lovely scent

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203