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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars
3,394 ratings2,767 reviews
  1. 5 stars73% (2,479)
  2. 4 stars16% (539)
  3. 3 stars5% (173)
  4. 2 stars2% (64)
  5. 1 star4% (139)

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Showing 191-200 of 2,767 reviews
Feb 22, 2020
Reviewer name: Champagne95
1 out of 5 stars
1 out of 5 stars review

I don't understand why there are so many good reviews. This shampoo has failed to help my hair in the ways its says. Its also does not rinse out well and continues to leave my hair feeling grimy and unwashed. It also leaves my hair super dry and the static is ridiculous. My hair was better on the shampoos with sulfates than without. If your shampoo worked i wouldn't have to use dry shampoo on top of it to make it look like i actually washed my hair after its dried. Would not recommend for thin hair at all..

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care

Oh no! Thanks for bringing this to our attention! We want to hear more about this. Check out the contact us page on our site and send us a message with your phone number, username and best time to reach you M-F 9AM-5:30PM ET. Hope to chat soon! XO OGX

Aug 5, 2024
Reviewer name: oleksandrap6
5 out of 5 stars
5 out of 5 stars review

Convenient packaging, pleasant smell, volumizes hair

[This review was collected as part of a promotion.] This shampoo has an extremely pleasant smell. It cleanses the scalp well and is suitable for daily use. Convenient packaging. You need a small amount of shampoo to cleanse your hair well. Cleanses and volumizes hair well. It foams very well. Worth the money.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Jul 9, 2024
Reviewer name: allyfit
5 out of 5 stars
5 out of 5 stars review

Nice product

[This review was collected as part of a promotion.] This is a nice product. I brought it with me for a trip out of town and I’m glad I did. It smells great and helps prevent my hair from breaking. It was easy to stow into my suitcase for a longer trip.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Feb 18, 2015
Reviewer name: ohiokatie
5 out of 5 stars
5 out of 5 stars review

noticeable difference!

[This review was collected as part of a promotion.] I bought this on a whim and LOVE the way my hair looks and feels. I haven't styled it yet, but just with a ponytail I can tell a difference. I'm pretty sure you can't go wrong no matter which line you try!

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Jul 11, 2024
Reviewer name: lizb217
4 out of 5 stars
4 out of 5 stars review

Bottle leaked, good cleansing shampoo!

[This review was collected as part of a promotion.] I was incentivized by Influenster and OGX with this complimentary product in exchange for my honest review. I really enjoyed this shampoo and the lather was out of this world… a little goes a long way. It left my scalp feeling cleansed and free from debris. It is not a hydrating shampoo… I find that often with clear, gel-type cleansers… this is more for getting gunk off of your head. The smell was neutral and not overpowering. I had to deduct one star for shipping preparation. Even though this bottle came with a taped down flipped lid, it leaked anyway and got all over the box. Shampoos should ALWAYS be contained in a plastic bag for shipping. Other than that, it was a great product. 

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Oct 13, 2020
Reviewer name: Emcc
1 out of 5 stars
1 out of 5 stars review

This time something went wrong

Usually I love this shampoo but this time not so much. I got half way thru the bottle and it’s just a giant ball of slime. It will not come out of the bottle. When I tried to wash my hair with it it left little balls of gel all over my head and I was forced to rewatch it with a different brand to get the balls out.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Service

Oh no! We'd love to chat more about this and help you out, so please visit the Contact Us page on our website and send us a message with your phone number, username, and best time to reach you from 9am - 5:30pm ET, Monday through Friday. Hope to chat soon! XO, OGX

Jul 3, 2024
Reviewer name: ashleyy58b9
3 out of 5 stars
3 out of 5 stars review

Good

[This review was collected as part of a promotion.] This shampoo was a good value. My scalp and roots get naturally greasy and i didn’t feel like it cleaned my scalp well. It weight my already thick hair down as well. Usually new shampoo makes my hair greasy and it did not make it greasy.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

May 6, 2025
Reviewer name: CarG
1 out of 5 stars
1 out of 5 stars review

Why change a good product???

it did not need changing! I have used this shampoo for a couple of years. I am so dissapointed in the "new and improved" formula. Nothing is new and improved about it! The smell is terrible, the feel of the shampoo is terrible, the way it makes my hair feel is terrible.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Dec 21, 2018
Reviewer name: Meg12
1 out of 5 stars
1 out of 5 stars review

Stay Away!

I have long thin hair. Only blow dry and NOW straighten the ends (since using this drying product) once a month. I wash my hair once or twice a week, and after a month of using this mucous-like textured concoction, my hair started to fall out at a concerning rate! What would be clogging the shower drain/filling my hair brush after a month is what I would see in a week. Sure! My hair seemed fuller! Also dry as the desert and tangled. Pictured is only SOME of what I've tossed from the shower drain and not what was flushed from my hair brush after three weeks. I used TRESemme today after almost two months of using this horrible product and I'm devastated as to how much hair I can now see and feel I've lost. At least my few long strands feel amazing and not like a tumble weed. Using this product may fluff your hair but you'll only lose it down the drain!

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Customer Care

None of our shampoos should give you such a bad hair day! Reach out to us at https://goo.gl/GNwBH2 so we can learn more. Let's talk soon!

Jun 30, 2024
Reviewer name: mamabearest2021
5 out of 5 stars
5 out of 5 stars review

Worked great!!

[This review was collected as part of a promotion.] This shampoo took my tangled curls and actually detangled them with ease while washing, my have never felt squeaky clean like it was stripped, instead it lathered up beautifully and cleaned my hair so gently and left me with a ton of volume!! The scent was sweet, maybe floral? It was not overpowering, made my hair smell nice afterwards.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203