Loved this scale for 11 months. Then I needed to replace the batteries. None of the American batteries would fit. The Chinese batteries are a tad smaller. My husband forced new batteries in and now the scale is inaccurate. It weighs 4 ounces less on a 6 lb package so I bought the wrong postage

I ordered online. When it arrived, one of the buttons was depressed inside the packaging, making it impossible to switch from lbs to kg. We attempted to return in store. There were none of the same items available in store to exchange, so we asked for a refund. We were told we would only receive a $9 refund, despite having the receipt and being within 2 weeks of the ship date. I WAS able to get a refund online, which I appreciate, but this was an unnecessary hassle. I don’t understand your return policy—this didn’t seem right to me.

This review applies only to powering the scale with 4 AAA batteries. I just tried to replace the pre-installed batteries with Duracell AAA's. Unlike the pre-installed batteries, the Duracells **do NOT easily** fit into the wired remote! Although I don't recommend doing this (I might've gotten lucky; the wired remote didn't crack), I forced the Duracells in, but then the wired remote would NOT come on. Afterwards, I plugged in the USB cable, and the remote came on just fine. The pre-installed batteries were not a brand I recognized, but they must've been slightly smaller in diameter than the Duracells. I just hope I never have to rely on battery power! Given this problem, I would not recommend this product.

The scale itself is TINY: 8" x 6.5" and as such you can't put a large box on it. Also the scale only gives readings in pounds and ounces (or just ounces or kilograms), but not decimal pounds. So you get 2lbs and 8oz instead of 2.5lbs. Might work for some people, but did not work for us.

Even though it's small, it weighs heavy items. Great for my business.

I bought this few months ago for my cafes and works perfectly.

Very easy to use. Excellent price

I bought this a month ago and I like it. Is so accurate and precise.

Super scale. I mail a lot of packages. This has been a godsend.

For this small scale it can weigh anything from a small shipping box to a suitcase. Great item