I have used Charmin ultra Strong for a long time, even tho less sheets more price,narrow rolls, but now you have went even more narrow and it has become enough.It is even more rough than before.Keep it up I will change brands and I am sure so will others.

I switched from Northern Quilted to Charmin strong some time ago and have been very happy with it -until now. I recently bought a couple large packages of Mega rolls. When I put them on the Toilet paper holder, it looked mini! to me, like a kid size roll or something. The roll was so narrow that I could see a noticeable (to me) portion of the holder spool. Maybe they've been doing this for a while (narrowing the roll), but this time (whether the first time they did it or just the last time they did it) they went too far (for me). the paper is still good, but seems so mini to me, that I will probably check out some other TP that's better sized for me. What I don't have in width, I have to make up in length :( Disappointed I would recommend the toilet paper itself, but not the new size of the roll. I would let people know the roll has been narrowed.

Since we discovered Charmin Ultra Strong awhile back, we have been faithful users. We knew it was good when our daughter-in-law called from the store one day to ask what kind of toilet paper we used so she could buy it! We just came home from the store we our latest pack and noticed as we put on a new roll that once again it was almost 1/2" SMALLER! It looks silly on the holder! I love your product but we will be looking again for a new toilet paper - so VERY disappointed in one of my favorite products.

I understand that costs have increased in all manufacturing situations but decreasing the width of your toilet paper roll is ridiculous. I would rather pay more than to be "tricked" into purchasing this decreased size. The rolls now fall out of one of my dispensers and I have to place the tissue on the vanity...not pretty or convenient. Needless to say, I will be searching for another product that will fill my needs. I am highly disappointed since I have been a loyal Charmin customer for many years.

I just noticed that the rolls are several inches shorter. No mention of this was on the package; at least not visible. I'm finding that my usage of the rolls goes much faster. Very disappointed with this change. I may have to consider going to another brand. It's a shame as I have been a Charmin customer for many, many years.

Your NEW ultra strong toilet-paper is a real rip-off. Along with other manufacturers, you seem to think people do not realize you are giving them less product and also still calling it a "double roll". As well as getting less product (as printed on your packaging in small print of course) your NEW product is rougher in texture than what I could buy last week from you. It looks like what used to be called a single roll.

We have used Charmin Ultra Strong for many years. Our recent purchase was a big disappointment. Not only are the rolls smaller (in width), but we are going through them much faster than we ever have! I may as well be purchasing the generic store brand. It's no different and the price is better!

Why don't you make the double rolls anymore??? The larger rolls do NOT fit the toilet paper holders! We have three bathrooms and all of our bathrooms are small - there is no "extra" room next to the toilet to extend the roll out. What is so hard about continuing to make the single or double rolls?

I recently purchased a large package of Mega rolls of Charmin Extra Strong. The changes you have made are definitely not for the better. After using Charmin for over 10 years, I am going to have to try other brands to find something that is like Charmin used to be. The new size and "strength?" is like buying a bargain brand. You have lost a good customer.

Very disappointed in the recent change to Charmin Ultra Strong. The quantity and quality of the roll has decreased significantly, to the point that I will be shopping elsewhere. Smaller size and lesser consistency in order to .maintain high cost only creates decreased sales. Wise up Charmin.