Why is there NO Charmin toilet paper ? I have not been able to even find it anywhere? During this pandemic we have had to give up a lot but I'm not happy without my Charmin! Has the company stopped production? Are they making PPE's for the medical field?

Compare the width of the rolls from a few months ago, the new packaging has rolls that are significantly narrower. Also notice that the "megaroll" package of 12 rolls used to have 352 sheets, now it is 328, for a total difference in square feet of 501 (old) versus 428 (new).

I have been a brand loyal customer for many years believing I was buying a quality product. Lately, the quality has suffered with wavy role end cuts, inconsistent paper quality and now you've reduced the width of the role. Compromising your product is no way in improve profits. You've lost me as a customer.

After many years as a loyal Charmin customer, I am sadly changing TP. The narrower width is unacceptable. While we all appreciate a good value, I've always thought of Charmin as premium and haven't minded paying more. If you must increase the price to remain profitable so be it. DO NOT drop your quality. I didn't know 3/8" could be such a big deal. IT IS! We'll be moving on to a paper capable of covering our hands.

We've been purchasing Charmin for many, many years now, but this last purchase beats the band. We bought (2# 12 pack double rolls #24 total) and every single roll looks like it was cut with a very dull chainsaw. What happened to your Q.C.? There are shards of paper everywhere, especially where you don't want shards of paper. Totally dissappointed. I felt store return would not be fair, because this is definately not the store's fault. Sincerely, M.H. Independence KY

Up to now, I had approved your toilet tissue. Since you reduced the width of you toilet tissue by approx. 1/2" and not increased the length, I find it very hard to appreciate your toilet paper. You have to use even more paper to do what was previously done with less. WHY?

My family used to love using this TP but why would you change the width. It is so small and does not provide good coverage anymore. Also it looks stupid on my toilet paper roll holder with all this extra space on the sides. You made the product smaller but the price is still the same. Can't wait to try other brands that are still the correct size

I've been a loyal customer for quite a few years, but I don't like being cheated. The last 12-roll package of extra-strong Charmin I bought was significantly smaller in size. When I compared one of the new rolls to the a roll I had left from the previous package, the difference was dramatic. Yet, the price remained the same. Did you really think customers would NOT notice a 1/2" decrease in roll size with no commensurate decrease in price? If this policy is not rescinded, I will be looking for another brand. I'm sure that I and many other customers hope that won't be necessary.

I have bought Charmin Ultra Soft EXCLUSIVELY for YEARS (probably since it first came out) - Charmin pretty much my whole life. BUT SOMETHING CHANGED in the last year or so and it really IRKS me. You have a great product, WHY change it???!!!! It does NOT tear straight - leaves a triangle hanging after the per and/or leaves scraps all over the floor!!!!!!!!!! I tried Ultra Strong and it DOES tear straight, so for now, I will switch to it, but I REALLY WANT MY ULTRA SOFT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have used Charmin for a number of years I love it. it cleans, but when I used this new Charmin Dura Clean I hated it that is a strong word I know. It is not as wide like the MEGA ROLLS. The Dura Clean is ruff, stiff, & I only 165 sheets on the Dura Clean with MEGA I get a 330 a lot more I use more of paper with the Dura Clean. would not even gave it 1 star