The machine doesn't work, they send out a tech who then fails to contact me with an update for a month. When I contact him he says he can't do anything until you rewire your house electric to correct specifications. An electrician come out to confirm the house was always wired to correct specifications. I ask for a new tech but there is only one that covers over a hundred miles. . . At this point I would have paid someone 2k to talk me out of ever dealing with this company, so it isn't a total loss. Plus it is an ok drying rack.

[This review was collected as part of a promotion.] THE GOOD Long, wide belt is easy to run on, even at a full sprint. Speed goes all the way to 14, which is a full sprint for me. The incline/decline options are quite decent. The cushioning in the deck feels great. Raising and lowering the deck is pretty simple. This treadmill does a great job with all the things you would think of when looking for a high quality piece of running equipment. And then they went and ruined it with a horrible control interface: THE BAD The treadmill will not function at all unless you have an iFit membership. After assembling it, I just wanted to turn it on to test it out, but you can't do ANYTHING until you put your iFit username and password in. You do get a very short free trial, but after that expires, not only do you lose access to the workout programs, but they also disable Netflix, Amazon Prime, Spotify, etc, which I would say feels petty, but really I think it shows that they know their membership is overpriced and they have to add more incentive to get you to cough up their monthly fee. Now I'm left with a giant screen that gets in the way of my already-existing TV that I have always used to watch Netflix while on the treadmill, so the screen is a liability at this point. If that was the only issue, I'd still give this 4 stars, but it gets worse. Now that my machine is just a regular treadmill (just get on and start running), I would like to turn it on and go right away, but I still have to wait for several seconds for it to boot up before I can get going - every time. "Several seconds" can turn into nearly a minute if it can't access the Wi-Fi, at which point it gives me an error and wants me to fix it (fortunately, I can override and tell it to ignore it). If everything "smart" is disabled, why does it need Wi-Fi? So it can continue to pester you to sign up again, of course! But wait, there's more! The basic controls are awful. The main console (not screen) will let you adjust the speed by 0. 1 MPH at a time, which is a nightmare when starting at 1 and trying to get to, say, 8. Even without the subscription, you can still use the screen to quickly jump to any speed, UNLESS your desired speed is 10-13. For some inexplicable reason, the controls on the screen go 1,2,3,4,5,6,7,8,9,14 (that's true even if you ARE paying for the subscription). That means if you want to run at, say, 12, then you have to hit 9 on the screen and then hit the stupid console button like 30 times WHILE RUNNING. It's just a button on a screen and you can have as many as you want for free, so the fact that they skip the ones I am most interested in jumping straight to is infuriating and it's all just the company being cheap, and the programers being lazy. Even if the screen had 10-13, I would still prefer the quick-jump speed buttons on the traditional console for various reasons, not least of which is that the screen doesn't always register a press - if you accidentally do a slight swipe motion, it won't change the speed, and when you are running, it's hard not to slide your finger just a tiny bit. I'm also sweaty when I run, so the screen gets covered in smudges. If I was paying to use the workout programs or streaming services, the overlay gets in the way OR you have to explicitly open and close it. Since I'm not paying for the service, I'd like to just take the monitor off. For all these reasons, I wish the speed and incline functions were all in the traditional console - having them in the screen interface is a bad thing. In short - everything about this treadmill from about knee level, down is fantastic. From there up, it's overpriced junk and makes me regret my purchase decision.

[This review was collected as part of a promotion.] The functionality of the mechanics of the treadmill are great. Powerful, quiet motor. Excellent cushion on the belt assembly. The iFit integration software is glitchy. Have the iFit app installed on both my Android phone and Galaxy watch. The watch portion is beneficial for transmitting HR to the treadmill. However it rarely connects, it detects a workout (sometimes) and prompts to connect on watch but often stops working there. Maybe a Garmin watch has more stable connection? It's great when all of these connectivity options are offered but from my perspective they feel unstable. Also, would be nice if more app options were available to download. i. e. YouTube, etc. My guess why they aren't offered is it would make the iFit subscription less desirable as there would be a broader scope of alternatives available.

[This review was collected as part of a promotion.] Lots to like, a few things that I wish I had researched better. Ordering, delivery, and set up were great. Size, screen, and overall durability seem great so far. Struggling to create custom workout. There doesn't seem to be a way to set up intervals in anything other than whole minutes. It's a bit jarring when you slow speed to walk after running or when pausing the workout. I thought the fan would be better given it's a "commercial" machine. I think I will buy one that I can attach. The incline and decline is very smooth. I do wish that you could double tap the speed on the screen, or tap two numbers to more quickly get to 5. 6 mph or 6. 6 for example. You have to pick the speed closest and tap up or down on the console which isn't super responsive. Overall happy with my purchase and will figure out work around for the quirks. I hope to put many miles on this machine.

[This review was collected as part of a promotion.] iFit Software doesn't always run correctly, and limited apps is disappointing experience. Machine is already making a lot of squeaking after only using for a couple months. Speed transitions are very jerky. I like the iFit workouts there are a lot to choose from and the treadmill has great cushion. It was very easy to assemble mostly by myself. Easy to move around with wheels.

Recently upgraded from a older proform that had about 8k miles on it and the 3 year change in technology is quite nice. The whole system is quieter and feels more stable. I went with the commercial series because my treadmill is in my home office and i need it to fold away when not in use which the more expensive x series does not do.

[This review was collected as part of a promotion.] I recently got my treadmill in December. I absolutely love it. There are so many different workouts to do on iFIT. I was a little worried bc all of the reviews of people having some trouble with theirs, but was able to set up with absolutely no issues and it has been working perfectly. Best purchase I've made for myself.

[This review was collected as part of a promotion.] This machine is amazing, combined with IFIT, it offers unparalleled options for fitness. My husband loves to run and cross-train while I love the yoga, meditation and walking programs. So much to offer and great range of programs.

[This review was collected as part of a promotion.] The belt is loose with trying to adjust it falling the instructions given and it just doesn't work. Not impressed with this treadmill. I thought I was going to love it. But I regret buying it as it was quite expensive.

[This review was collected as part of a promotion.] I love everything about this treadmill. The running surface feels very natural. The iFit workouts are amazing. I am addicted to the history walks. Exercise your brain and your body at the same time!