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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,332 ratings1,297 reviews
  1. 5 stars72% (1,674)
  2. 4 stars14% (319)
  3. 3 stars6% (129)
  4. 2 stars3% (65)
  5. 1 star6% (145)
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Showing 1,051-1,060 of 1,297 reviews
Nov 3, 2019
Reviewer name: Kay
1 out of 5 stars
1 out of 5 stars review

I should of heed the warnings and bad reviews

Hello potential buyers, Stay away from this coffee maker. The concept of this coffee maker is nice (single cup, multiple cups, K-cup, ground coffee maker), BUT maybe this is the reason it breaks down so quick. The single cup side stopped working 2 months after purchase. Now, I just have a HUGE coffee maker taking up counter space.

Helpful?6IN6Y5J18MTA20649864622
reply from Supplier Response

Hi Kay, Your experience with our appliance is very important to us. We regret to hear that the single serve side of your Hamilton Beach 2-Way FlexBrew Coffee Maker is no longer performing to your expectations. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. We would love to gather further details regarding the occurrence you have experienced with this appliance, and also further address your concerns. Please email our customer service department at customer.care@hamiltonbeach.com.

Oct 18, 2021
Reviewer name: Honey
3 out of 5 stars
3 out of 5 stars review

K Cup Problems

Buy the warranty to replace. I’ve been through a couple of these. The K Cup single serve side doesn’t always work. A few times with certain brands, the cup blows apart and you get grounds and water all over your counter. Looking for alternative single serve machines.

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Nov 24, 2023
Reviewer name: SO SO
3 out of 5 stars
3 out of 5 stars review

Coffee or, Lid really cheap.

I have had this a couple of yesrs now. My only issue is the water reservoir lid, really flimsy and does not lay flat. You have to open the lid all the way to pour the water in and didn't last long. First I had to put a dish on top of the lid to keep it semi-closed, now the lid comes off completely. Still thinking of buying another, exploring other options too.

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May 1, 2019
Reviewer name: hollettster
1 out of 5 stars
1 out of 5 stars review

Poor Design and poor quality

This thing practically explodes K-cups and spits the grounds all over the counter. There is also no option if you make a pot of coffee and then do say a single k-cup of tea the burner on the pot turns off and no way to turn it back on to keep the pot cool. Not worth the price paid for such poor features. I reached out to support and they want me to pay to return it to them to get a replacement. Maybe its my Amazon mentality but its not fair to me to pay more for something defective. They also recommend an almost complete cleaning after EVERY USE. Especially the K-cup as their needle gets clogged all the time.

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Apr 16, 2020
Reviewer name: LD
1 out of 5 stars
1 out of 5 stars review

Our small office has had two of these die on us.

We brew one pot each day. The first one last just over one year. The second lasted less than a year. They will not cover the warranty because it was not for residential use....even though we used it just as much as a one would for personal use. The features are great. But plan on having to get it replaced way too soon.

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Mar 25, 2020
Reviewer name: Roger
1 out of 5 stars
1 out of 5 stars review

Leaks

Had mine for under a year and loved it. I had a pot ready to brew and noticed water, thought maybe I overfilled, so no problem. Cleaned up and brewed the pot, wow what a dangerous mess. Out of 12 cups, I got 9 in the pot and 3 cups of hot coffee running everywhere. Went on line to see if Hamilton Beach could offer a solution, but you had to agree to cookies or you could not get any information. Are you kidding?

Helpful?6IN6Y5J18MTA20649864622
reply from Supplier Response

Hi Roger,<br />Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number found on the bottom of your coffee maker in the email and we will be happy to assist you.

Feb 26, 2026
Reviewer name: Peter C
5 out of 5 stars
5 out of 5 stars review

Excellent product

Love this coffee maker! Really enjoying it! The coffee is great!

Review from hamiltonbeach.com
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May 14, 2021
Reviewer name: Tm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Flexbrew

Just what we were looking for

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Apr 26, 2021
Reviewer name: corrine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

go get one b/4 they are gone

love this. best ive ever had.

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Feb 27, 2026
Reviewer name: Jackeline G
5 out of 5 stars
5 out of 5 stars review

Best coffe maker

We replace our old coffee maker. It has a great look and amazing coffee.

Review from hamiltonbeach.com
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