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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,332 ratings1,297 reviews
  1. 5 stars72% (1,674)
  2. 4 stars14% (319)
  3. 3 stars6% (129)
  4. 2 stars3% (65)
  5. 1 star6% (145)
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Showing 1,031-1,040 of 1,297 reviews
Jun 20, 2023
Reviewer name: Elena
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love coffee

Perfect for small office

Helpful?6IN6Y5J18MTA20649864622
Nov 25, 2017
Reviewer name: Coffee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awsome coffee maker

Helpful?6IN6Y5J18MTA20649864622
Apr 22, 2021
Reviewer name: ACSO
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hamilton Coffee Maker

Great Product

Helpful?6IN6Y5J18MTA20649864622
Oct 21, 2018
Reviewer name: JStelling
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Works great

Helpful?6IN6Y5J18MTA20649864622
Apr 27, 2020
Reviewer name: I love coffee
1 out of 5 stars
1 out of 5 stars review

Metal flakes in my cup!

I bought this earlier today and did the initial rinse of make a pot of hot water and a cup of hot water. The carafe filled nicely. There were no issues and nothing was in the water so "good to go". The single cup did not go as well. I did the first cup of water and noticed many (8-12) silver flakes floating in the water. Did it again and saw a couple and thought it was OK for coffee. Made a cup of coffee and this made the little silver flakes stand out as there were still 8-12. 10 cups of hot water later and still seeing them in the cup with some floating and others at the bottom. Switched to water from sink instead of the filtered water from the frig and had the same results. I'm done. Boxing it up and taking it back. I figure that back during assembly, someone missed cleaning it out so there are little shavings of metal still inside. Ouch.

Helpful?6IN6Y5J18MTA20649864622
reply from Supplier Response

Thank you for your review. We regret to hear of the occurrence you have experienced while using your Hamilton Beach 2-Way FlexBrew Coffee Maker. Hamilton Beach strives through quality testing and design to ensure that all of our appliances perform at an exemplary standard, when used as directed. We would like to offer our assistance in this matter. Please email our customer service department at customer.care@hamiltonbeach.com.

May 15, 2021
Reviewer name: Barbara
3 out of 5 stars
3 out of 5 stars review

Slow

I really wanted to love this. I waited to review, so I could use it for a while, to be accurate. While using the carafe, it's slow, but you get a nice, hot cup of coffee. Using the k-cup, not so great. It's so slow, a 10 oz cup of coffee is no longer hot, by the time it's ready. It's warm, but if you use a powdered creamer, I suggest you put it in before brewing, so it dissolves. If you wait, the coffee is not hot enough, so you have creamer "clumps."

Helpful?6IN6Y5J18MTA20649864622
Nov 11, 2023
Reviewer name: Jj
5 out of 5 stars
5 out of 5 stars review

Good coffee pot

I purchased this around 2016 or 2017. Its been great so far. It does perk a little slower than most. Just recently the programming feature stopped working half the time. When this happens you have to pour the water out and start it all over. But over all it's been a great coffee pot.

Helpful?6IN6Y5J18MTA20649864622
Apr 28, 2023
Reviewer name: Kath
3 out of 5 stars
3 out of 5 stars review

Hamilton Beach 2-Way Flex Brew Coffee Maker

I have bought the Hamilton Beach 2-Way Flex Brew Coffee maker#49957. (This is the second one that I have had) the first was good no problems. The second one makes a loud popping sound when it is brewing coffee (can wake you up). I have it set to auto brew. The Carafe leaks between the glass pot and the plastic lid when pouring coffee. The stream is so heavy when it comes out of the machine that it has ruin my cabinet . Question is. Should I use the Coffee Maker since it's making this noise will it start a fire? If so do I return it to Hamilton Beach Company for a refund?

Helpful?6IN6Y5J18MTA20649864622
Dec 16, 2019
Reviewer name: Jim
1 out of 5 stars
1 out of 5 stars review

Do not purchase

I just through away my second one of these. I purchased the first one Nov 17. Replaced it June 18 and replaced it in Dec 19. Both systems began leaking while making coffee. The water as it was heating began leaking on to the counter top. Both systems exact same failure.

Helpful?6IN6Y5J18MTA20649864622
reply from Supplier Response

Hi Jim, <br />Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number found on the bottom of your coffee maker in the email and we will be happy to assist you.

Feb 15, 2020
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

Leaked water! Warped my countertop.

I would not buy again! Reached out to Hamilton Beach customer service and no help. It leaked water and warped my countertop underneath where it was located. Company reply was that it was out of warranty, but here is 15% coupon and must buy from our website. No thank you. I will toss in trash and never buy Hamilton Beach again. I bought Keurig Duo this week and like it much better. As far as function prior to leak, the single serve side made an okay cup of coffee. A few times a pod would bust but not every time. However, the carafe side I was never satisfied with brew quality. Slow and coffee always tasted weak no matter how many grounds I used or if I selected regular or bold setting. First brew on Keurig Duo carafe side was a huge improvement.

Helpful?6IN6Y5J18MTA20649864622
reply from Supplier Response

Hi Jen,<br />Your experience with our appliance is very important to us. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. We have redesigned and improved this coffee maker's internal tubing structure to eliminate potential leaking. Currently, all 2-Way FlexBrew units have implemented the new and improved design. We take this matter very seriously and would like to offer our assistance. Please email our Customer Service team at customer.care@hamiltonbeach.com and be sure to include your model number, series number found on the bottom of your coffee maker in the email and we will be happy to assist you.