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Customer reviews for Philips 5400 Series Fully Automatic Espresso Machine with Milk Frother for
Philips 5400 Series Fully Automatic Espresso Machine with LatteGo Milk Frother
4.5 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars69% (227)
  2. 4 stars20% (66)
  3. 3 stars6% (19)
  4. 2 stars2% (7)
  5. 1 star3% (9)
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Showing 21-30 of 250 reviews
Jan 12, 2024
Reviewer name: hangerhite
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great choice for folks that like multiple coffees

[This review was collected as part of a promotion.] We’ve had this for a couple of months now and it had quite a workout with us hosting company during the holidays. Has worked very well for us so far. Many different coffee selections to choose from to keep everyone happy.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Feb 2, 2024
Reviewer name: Tarheel55
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceeded my expect ations.

[This review was collected as part of a promotion.] I find the product easy to use and maintain. I like the large selection of different coffee drinks both with and without milk. Taste of almost all the drinks is excellent and significantly better than what I was experiencing with a drip coffee maker and a Keurig. I enjoy having fresh ground beans without the static buildup and mess of a separate grinder. I also don't have the waste of excess coffee in the pot with a drip coffee maker since with the Philips 5400 I make coffee by the cup and to the volume I want.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Apr 14, 2023
Reviewer name: retlawv
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great machine makes great coffee

Very happy with this purchase.The machine is super easy to use, has a great variety of choices and love the auto milf froth attachment. It is easy to keep clean and makes wonderful tasting coffee. There are customization features for different coffee drinkers in your household which is really convenient. The Crema the machine generates is high quality and coffee store quality. I went from single serve coffee makers both Keurig and Nespresso and I have not looked back at the convenience and the quality of the coffee that the machine makes.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Jul 25, 2022
Reviewer name: Zach's Gramps
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

only ok

[This review was collected as part of a promotion.] On/off and brew buttons did not work. Philips completely replaced it with a new machine. Now, the buttons usually work and only occasionally require multiple pushes. The size of the cup of coffee maxes out at 7.8 oz. The only way to get a 12 oz or large cup is to brew two cups. I have had better machines brew coffee. For me, a French press cup of coffee is infinitely superior to this machine.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hi, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays We look forward to hearing from you.

Sep 2, 2022
Reviewer name: Elrak
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

100% Revommend!

[This review was collected as part of a promotion.] This replaced my 8 year old SAECO Grand Royale. The many coffee styles and small countertop footprint makes this a huge winner. Philips please take note, the used grounds dump box Incorrectly shows “full” after a couple of cappuccinos.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Oct 19, 2023
Reviewer name: The Batman
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Easy to use, great tasting coffee.

[This review was collected as part of a promotion.] We love the machine. Once you find light roasted coffee beans and dial it in, coffee tastes great. It’s easy to make your favorite drink, machine has multiple profiles for wife, kids, guests and I. The only reason I gave it a 4 star is reliability. Within a one year of use for whatever reason it stopped producing milk/frost. We had to send it for a repair under warranty, which took 3 weeks. Other that that machine is great. Easy to clean and maintain.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jan 9, 2022
Reviewer name: Geoff1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Issue on power bottom

Love the design but the power bottom is a big issue. Purchased the machine in November 2021 and within a week the power was nosebleed to be turned on in the morning. The power bottom need to to touch at least 10 time to turn on the power. Received a replaced unit from dealer in December. The replaced machine has the same issue….. Philip need to look into the power on problem on touch panel ..

Review from philips.com
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hi, We really appreciate you taking the time to share your experience with our espresso machine. It's certainly unfortunate to hear that your replacement machine seems to show the same malfunction than your original one. We would like to investigate this matter further and consider possible solutions. Thus, do not hesitate to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Nov 5, 2025
Reviewer name: 4Kilroy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy camper

The only thing I don’t give it 5 is the cup sizes. I want option for 12 zone cup I drink coffee in a mug not a tea cup. Besides that I think it’s the best coffee maker i have ever owned The water container could be bigger once you put in filter it takes up a lot of space The simplistic way to make coffee any one with 5 min can create what ever you want

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Dec 28, 2023
Reviewer name: D Mark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful unit...as described, as expected

[This review was collected as part of a promotion.] As with any other piece of equipment, there's a learning curve and improvement based upon repetition, errors, other users' videos and posts, and trial and error. What I don't like: dispensing area could be an inch or two taller to allow a Yeti to be used; water reservoir is easily accessible, but could be larger. That's it on negatives, for now. I've already made more than 270 cycles in about one-and-a-half months.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Nov 29, 2023
Reviewer name: Vico_mercury
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Water down coffee machine

[This review was collected as part of a promotion.] I have returned this coffee machine, very disappointed, it water down the coffee after I purchased as a birthday gift had to return and the return hustle wasn’t fun, I used to like this brand, but not anymore, unfortunately won’t be using them again

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625