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Customer reviews for Philips 5400 Series Fully Automatic Espresso Machine with Milk Frother for
Philips 5400 Series Fully Automatic Espresso Machine with LatteGo Milk Frother
4.5 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars69% (227)
  2. 4 stars20% (66)
  3. 3 stars6% (19)
  4. 2 stars2% (7)
  5. 1 star3% (9)
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Showing 31-40 of 250 reviews
Apr 14, 2023
Reviewer name: retlawv
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great machine makes great coffee

Very happy with this purchase.The machine is super easy to use, has a great variety of choices and love the auto milf froth attachment. It is easy to keep clean and makes wonderful tasting coffee. There are customization features for different coffee drinkers in your household which is really convenient. The Crema the machine generates is high quality and coffee store quality. I went from single serve coffee makers both Keurig and Nespresso and I have not looked back at the convenience and the quality of the coffee that the machine makes.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
May 16, 2023
Reviewer name: Christ91
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Maybe too much

After few week i consider to many option on the machine witch is not a downside but for the price id go with lower feature. the only downside is the coffee splash little bit even when we set a the right height. the (chrome stainless) is really stainable

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Jan 9, 2024
Reviewer name: BAK 1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Easy cup of a coffee you want

[This review was collected as part of a promotion.] Super automatic that does it all - sort of a “Swiss Army Knife “ that does it all. Build quality could be better , had issues with a water line that disconnected but easily repaired once the problem was located. Somewhat surprising at the amount of rinsing water that accumulates with daily use but pull out drain tray is easily emptied.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jan 25, 2023
Reviewer name: New latte44 lover
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] This machine does it all and we are loving it. There are 2 of us using it so we frequently have to add water, dump the grinds or add beans but that is usually a quick process, but it does catch you off guard if you are in a hurry. The only thing is we leave an empty dark coffee cup close by because it flushes water out when you turn it on and when you turn it off. A dark cup helps hide the gross water.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Sep 21, 2023
Reviewer name: Der Kaptain
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Incredibly easy to use and makes great drinks

[This review was collected as part of a promotion.] I love my 5400, it was the right choice for me and well worth the investment. Now i can enjoy my coffee anytime with no need to drive anywhere. Its really straitforward to used with its on-screen menu and easy to maintain and clean. I love this machine! If you work from home like i do and enjoy coffee, the 5400 is the unit to have.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jan 8, 2022
Reviewer name: Coffee987
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great machine giving high quality coffee…except?!

This coffee machine is awesome with delivering high quality coffee and I like all its features. However, after only on month of use, when selecting the americano coffee, all the water portion is dispensed in the drip tray instead of in your cup. The coffee outlet is rinsing in the same way. I have done the maintenance per user guide religiously. This is disappointing for sure.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hello, thank you for taking the time to leave a review. We are sorry to hear you are having issues with the americano setting of the machine, we understand this is quite incovenient. The machine drains rinsing water from the inside directly into the drip tray during the automatic rinsing or brewing coffee so it's normal to find some water in the drip tray or that the drip tray fills up quicker than expected. The internal rinsing of the circuit ensures optimum performance of the machine. Have you performed a descaling procedure already? You could also try to restore the machine to factory settings at any moment. Just tap the Settings icon, use the up and down icons to select 'Factory settings'. Confirm by tapping the OK icon. Press the start/stop button to confirm you want to restore the settings. If this doesn't resolve the issue, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Aug 16, 2023
Reviewer name: CoffeeLover20
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Missing some key features

[This review was collected as part of a promotion.] Time to first cup is quite long. It would be helpful if the unit had a timer so that you could automatically turn it on in the morning and thereby not needing to wait for it to heat up. Also, the coffee is not hot enough - even for a black coffee drinker like me. The coffee itself is as good as the beans you put into it. I haven't owned it long enough to require a descaling procedure so I can't review that process.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
reply from The Philips Home Living Team

Hi, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips 5400 Series. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review and have your Philips product handy so that we can better assist you. 833-737-1212 Monday-Friday 8:00 AM - 6:00 PM EST Excluding major holidays We look forward to hearing from you.

Mar 17, 2023
Reviewer name: Coffeelover2023
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great coffee at a great price

[This review was collected as part of a promotion.] I purchased this item for 2 reasons. The first was for the excellent reviews (which I have found over the last 4 months of using the machine to be correct, and the second was for Philip’s excellent customer service. While their competition also has an excellent machine (at a higher price), their customer service is not as good. I found that the sensors in the machine are a bit finicky. The water tank may tell you to fill it when it is full or the tray will ask to be emptied when it is already empty (a simple reset will correct the problem. But these are rare occurrences. The only thing I would add to the machine is full automation, so a hot coffee is waiting for me when I wake up.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jun 19, 2023
Reviewer name: Appieoreo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great machine and great espresso

[This review was collected as part of a promotion.] Overall I really like this espresso machine, it makes it really easy to make multiple espresso drinks when you don’t know anything about espresso. It makes decent drinks although the machine is a little pricey, would definitely recommend though.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jan 31, 2023
Reviewer name: Pinner
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Philips 5400 Lattegp

We had the Nepresso Vurtoe machine and decided to upgrade to the Philips 5400. No regrets ! Love it, Has 12 different coffees to choose from, remembers settings for 5 different users. Frother is amazing, leaves a rich foamed topping on your latte Simple easy to use and clean. Only thing we would like for our use is a larger water reservoir. All in all a great coffee machine

Review from philips.com
Helpful?349TVECZ0CKK20592159625