On the whole I am VERY happy with my new Philips 5400 which replaced a Keurig machine I had been using for over 5 years. The Philips machine requires a little more tender loving care compared to my Keurig, but it's definitely worth it. This machine was a Christmas present to myself and so far I only have two complaints: (1) Milk froth - I've been using it to make hot chocolate only. Everyone in my household that has had a cup of hot chocolate say the same thing, "The milk is not hot!". I'm not sure if the Milk Froth temperature is set-up on purpose NOT to be hot, but this is my experience thus far. My workaround has been to stick the hot chocolate in my microwave for 35 - 40 seconds and the temperature is perfect. (2) Power Button - on three separate occasions the machine would NOT power on in the morning (after automatically shutting down overnight). I had to play with the power cord (unplug and plug it back in), keep pressing the power button much longer than normal, etc., to try to get the machine to turn on. Given that my machine is less than two months old (as I am writing this review) this is a bigger concern of mine (versus the Milk Froth) and I hope it will not persist going forward. ATTN: Philips!!! If this is a 'known' issue (which I found that it is online), do you have any 'fixes' for this problem (#2 above)?

To add preground coffee is tricky and not sure if it really only allows one scoop, seems to spill internally. Making a regular coffee is quite poor. Wish it held more beans and they flowed more reliably into grinder. The wife loves it for her single latte in the morning.

[This review was collected as part of a promotion.] I was on the fence going with an "all-in-one" espresso machine. As it turns out, we love it! We rapidly figured our favorite parameters for each preparation. It is very consistent, makes beautiful looking and tasting coffees, and it has been very reliable so far. Try clear glass cups for maximum effect! It can make lighter or seriously strong espresso-based drinks. You have to understand and adjust the parameters! "Espresso" is a bit of a lungo, in fact. So, for a real espresso, select "ristretto." The latte-go is a marvel. The bin can fill quite fast depending on how grinds fall into it. And yes, they are nice, compact pellets. You just have to use quality whole bean coffee e.g. Lavazza.

[This review was collected as part of a promotion.] If u looove good better than Starbucks coffee. And I really really enjoy them. Always liked local better. If you’re like me better local can equal get up and press a button follow directions and beans of your choice. Keep it not dark. It makes lattes caps expresso and 12 different types of coffee. I perfer oatmilk but barista

Great tasting coffee takes great smart machines ,the 5400 speaks volumes about intelligent desing , with profiles for you to choose, easy operation, access to the brew package for cleaning and maintenance. this compact and energy efficient device takes less care than my previous machines , a few rinses of the latte to go and the milk froth is ready to enjoy.

This coffee machine is amaizing. If i may say something to improve it would be that if you are a big coffee consumer you will have to empty the coffee marc often and to fill up water tank often also. It cleanes itself at opening and closing plus the coffee so alot of water. But it is the only thing that i can tell.

[This review was collected as part of a promotion.] I love espresso and cappuccino’s but knew I’m to lazy to grind the bean then compress them/ move them to a drip and froth the milk. This machine was the answer. I simply add the beans and water and place the milk in the container and I’m good all day. Just push the type of coffee I’m in the mood for and it does the rest. Take a few to dial in the exact mixture you want for your taste but that’s actually enjoyable. Once you have you amounts in it remembers for all the rest of you coffees. I highly recommend this machine. The only draw back is we drink so much coffee( couple of Americanos in the morning and a couple of cappuccinos in the afternoon)that we have to add water constantly. I wish the tank was bigger but that’s the only draw back and it’s really not that bad. Great purchase and we’re saving a fortune not going to Starbucks.

[This review was collected as part of a promotion.] Super automatic that does it all - sort of a “Swiss Army Knife “ that does it all. Build quality could be better , had issues with a water line that disconnected but easily repaired once the problem was located. Somewhat surprising at the amount of rinsing water that accumulates with daily use but pull out drain tray is easily emptied.

[This review was collected as part of a promotion.] We chose this machine after watching and reading many reviews. We liked the drink options and the fact that it has 4 user profiles. Use quality beans and you'll not crave a specialty coffee from a coffe shop when you're out for the day. I will tell you that I look forward to coming home to a good espresso, latte, coffee, etc especially when I travel overnight.

[This review was collected as part of a promotion.] At first I was really skeptic. It was weak for the first few days. I guess it takes a little bit to adjust, but once it did, I’m really glad I bought this. Saves me so much time compared to my manual espresso machine. And the quality is very close considering this machine is much more consistent than me juggling three kids and trying to make everything precise with a manual machine.