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Customer reviews for Philips 5400 Series Fully Automatic Espresso Machine with Milk Frother for
Philips 5400 Series Fully Automatic Espresso Machine with LatteGo Milk Frother
4.5 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars69% (227)
  2. 4 stars20% (66)
  3. 3 stars6% (19)
  4. 2 stars2% (7)
  5. 1 star3% (9)
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Showing 171-180 of 250 reviews
Jul 20, 2021
Reviewer name: jackja25
5 out of 5 stars
5 out of 5 stars review

Love the features

I probably did not need 5 profiles since there are only the two of us. But I do love the many different types of brew. Once you figure out the different types for your size cups it is really automatic. The greatest thing is the taste of coffee. Everything taste so rich and no bitterness. Albeit I go through a lot more coffee then the normal brew pots. But is worth it.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jan 20, 2022
Reviewer name: Mtl_Bonbon
2 out of 5 stars
2 out of 5 stars review

Many Design Flaws

The machine makes ok coffee, but I'm very disappointed by the quality of some materials and its many design shortcomings. The bypass option for ground coffee isn't dependable and regularly dumps the coffee and dispenses hot water. It also isn't possible to get warm milk without froth. Overall, I definitely wouldn't buy it again considering the price point.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hello, thanks for your review. We are sorry to hear you are not entirely satisfied with your espresso machine. Please follow these simple tips to see if your experience can be improved. If you use pre-ground coffee, please make sure to only use one full scoop of coffee grounds with the spoon provided, and strike off the top access. Exceeding the amount of coffee grounds can cause the brew group to be overfilled and the coffee brewing to be aborted. The coffee powder will be thrown away and no coffee will be dispensed. If you see coffee powder inside your machine and the coffee is watery, please consider cleaning and/or lubricating the brew group (https://philips.to/3InJ3cr) and cleaning the coffee funnel. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!

Jul 6, 2023
Reviewer name: Onebite
5 out of 5 stars
5 out of 5 stars review

Philips 5400 great machine.

[This review was collected as part of a promotion.] The Philips 5400 is a fantastic machine. Easy to clean. Love all the coffee options. People who come over are so impressed with it. Quick easy and hot. Also love the hot water feature for tea. Thanks Philips!

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jun 3, 2021
Reviewer name: Poohoney
4 out of 5 stars
4 out of 5 stars review

My first fully automatic espresso machine!

I have been using a Nespresso Vertuo machine for three years and was pretty happy with it, then I saw a Philips Lattego commercial from YouTube and wanted to try it. After researching for several months and waiting, the Lattego 5400 model is finally available in the US! I picked it up from Williams Sonoma store and used it for about a month. There was a learning curve (finding right coffee beans, customizing settings, lubricating, etc,) but this machine is pretty easy to use and the coffee taste is AMAZING! What I like about this machine: - taste (I strongly recommend buying freshly roasted coffee beans from your local coffee shop. I used organic Ethiopian and it was so delicious!!!) - options to customize drinks and save it to 4 user profiles - easy to clean: I can take out and wash the whole brew group - temperature of drinks without milk (espresso, coffee, americano, etc.) - milk container/frother without a hose - I don't have to buy capsules anymore and have a freedom to choose any beans that I like! - I don't mind the noise from grinder. It only takes a few seconds - Extra shot option! - Travel mug function (I need a lot of coffee with milk in the morning) - Can fit 5.75" travel mug What I don't like about this machine: - Temperature of milk drinks (lukewarm) - I have to empty and wash the drip tray and the coffee grounds container almost every day - I have to wash the brew group every week - I have to lubricate the brew group occasionally, or I will end up with lots of coffee powder in the interior and under the brew group - Need food grade lubricant, cleaning tablets, decalcifier and AquaClean Filter to maintain the machine. All of them are very expensive!

Review from Philips Home Appliances
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Nov 11, 2023
Reviewer name: Purva
4 out of 5 stars
4 out of 5 stars review

Super automatic and many drink options

I was gifted by Philips home living, the 5400 Philips latte go and I am in love with it. It’s been forever since I have bought latte from a store. It’s a great machine for beginner coffee enthusiasts . It has many coffee options perfect and it’s super automatic which makes it easy to use and clean.

Review from Philips Home Appliances
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Feb 25, 2022
Reviewer name: Jmhistoryteach
5 out of 5 stars
5 out of 5 stars review

This machine makes enjoying coffee easy

[This review was collected as part of a promotion.] This machine is so user friendly. It took me no time to understand the controls in order to get my perfect cup of coffee. And with all the different drink options and settings, it makes me a perfect cup for whatever mood I am in. The different profiles also allows me to share this experience with multiple people. It is the talk of my family gatherings.

Review from Philips Home Appliances
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Jun 1, 2022
Reviewer name: Captain Espresso
5 out of 5 stars
5 out of 5 stars review

Exceeds Expectations

[This review was collected as part of a promotion.] The machine has been flawless since day one. It took a few times to dial in the grind, but it has been a true performer. The Expresso is acceptable and better than most, but the Latte and Cappuccino are fabulous. I recommend adding an extra ristretto to most drinks.

Review from Philips Home Appliances
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Apr 8, 2022
Reviewer name: Dolly2000
5 out of 5 stars
5 out of 5 stars review

The product has great features

[This review was collected as part of a promotion.] I really don’t have anything negative to say. It makes a great latte with extra shot of espresso for me and my husband loves the cafe crema (black coffee) with espresso shots. When I’m out and about I wait to get home now to have a latte instead of stopping for one. I like this better then any coffee I could get somewhere else. I like the cleaning features and that it doesn’t have tubes to clean. Much cleaner this way.

Review from Philips Home Appliances
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Feb 3, 2022
Reviewer name: CoffeeBuddy121
5 out of 5 stars
5 out of 5 stars review

Amazing at home machine

[This review was collected as part of a promotion.] Great machine for an at home coffee experience, makes great and consistent coffee. Easy to use, lots of great features both for traditional drip, espresso and speciality. Saving money not buying coffee every day. Strength and brew control is unmatched in any other machine I’ve used. If you like good coffee and are willing to spend a little bit more for a much higher quality machine this coffee machine is for you.

Review from Philips Home Appliances
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Jun 8, 2021
Reviewer name: Nailbender
5 out of 5 stars
5 out of 5 stars review

Complex made drinks made with easy button push

I've had my Philips 5400 for a month so far. It is my first fully automatic machine and could not be happier with its performance and options for different coffees. I had a small traditional expresso machine that would do ok and had a side milk frother and I learned it was a decent amount of work to keep it clean. This machine makes the drink, froths the right amount, and cleans itself after each drink. Highly recommend!!

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625