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Customer reviews for Philips 5400 Series Fully Automatic Espresso Machine with Milk Frother for
Philips 5400 Series Fully Automatic Espresso Machine with LatteGo Milk Frother
4.5 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars69% (227)
  2. 4 stars20% (66)
  3. 3 stars6% (19)
  4. 2 stars2% (7)
  5. 1 star3% (9)
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Showing 161-170 of 250 reviews
Nov 13, 2023
Reviewer name: Linszk
5 out of 5 stars
5 out of 5 stars review

Simple and Perfect

Super amazing, this espresso machine is perfect. Simple easy to use and clean! I did after two years break a tiny cover and I sent a quick and easy message to get it replaced. I love the push button ease and super quick to warm up. I don’t have anything I don’t like about it.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
May 6, 2022
Reviewer name: FidKid1
5 out of 5 stars
5 out of 5 stars review

Simply Amazing

[This review was collected as part of a promotion.] We love our new Phillips 5400 LatteGo. It makes amazing barista style drinks with the push of a few buttons! It does make smaller drinks then I thought so I have to run it twice to fill my travel mug (even with all the volumes turned up) but still faster than waiting in line at coffee shops. Also wish there was a way to plumb in the water tank. But other than that, it has been a fantastic machine and is saving us a ton of money over going to the coffee shops! 10 out of 10 would recommend.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jun 4, 2022
Reviewer name: one batch at a time
4 out of 5 stars
4 out of 5 stars review

Good but not great

I like coffee, good coffee, quality small batch beans. The reason I bought this machine over others was the brand name, price and ease of use. This machine makes good coffee, and other specialty drinks. It's a good machine, but not top end and it misses on the espresso. Not sure how many bars this machine makes for the espresso but it's not too impressive. If this is your first fully superautomatic machine, like me this is a good, very good machine. If you are want a more high end super fully automatic machine I would go with another brand that excels on making espresso and specialty drinks.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jul 8, 2021
Reviewer name: Tdawg
5 out of 5 stars
5 out of 5 stars review

BUY THIS!!

Most loved appliance in our kitchen. I researched high and low for machines at different price points and this one by far wins in so many categories. Water accessible from the front, no heavy lifting, easy maintenance (just hot water rinse 1x a week), 2 piece frother cup (no tubes or straws to deal with), brew unit accessible from the side, fits under the cabinet easily and not a massive machine. The only complaint is we wish the water tank was a tad bigger, but not a deal breaker. We love all the options for drinks including aroma strengths and the amount of milk in each cup.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Dec 21, 2021
Reviewer name: CaseyM
5 out of 5 stars
5 out of 5 stars review

Sleek machine!

[This review was collected as part of a promotion.] Overall, this is a pretty good espresso machine! I love that the size of it as it fits under my cabinets perfect! It has a sleek design and fits the feel of my kitchen. There are a few things I did not like about the machine. First, the featured automatic drink buttons are across the top with an “other drink” button option. After playing around with it for a few days I found that the cafe latte button was located here. I feel that button placement would have been better as one of the main ones. Second, I would have liked to see a larger steamed milk amount setting. I found myself adding extra frothed milk to my drinks. I do like how easy it is to clean. With the automatic machines, I am always paranoid about the milk being sucked back into the machine. I use the quick clean function after every use, and don’t have any concerns. There is a bit of a learning curve to this machine, but once if figured it out I found I really like it!

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Apr 30, 2021
Reviewer name: DanNYC2021
5 out of 5 stars
5 out of 5 stars review

Great features for competitive price

Had it for only a few days but very satisfied with it so far. This is my 4th super-automatic so I view it in comparison to previous machines (Saeco, Jura, and Gaggia). High quality espresso, extremely easy to use milk frothing system, quite compact design, and modern look and display. I like the intuitive operation, water tank and bean hopper capacity, warm-up speed, and pre-programmed drinks. You can use a wide range of cup heights. Would have been better if water and milk quantities in ounces were round numbers instead of odd numbers due to conversion from ml . I would also prefer that profile settings would require a confirm button instead of automatically saving the settings even if I meant a change to only take place one time. Water tank seems to be somewhat flimsy - hopefully that is not the case. I would also like to have the option to change the order of drinks under the 'More Drinks' button - I use the hot water often but to get to it you need to scroll far down the list (this would probably be a simple programming change but I assume the software cannot be changed after the fact in this machine).

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Mar 25, 2022
Reviewer name: Mash21
5 out of 5 stars
5 out of 5 stars review

Excellent innovative machine

[This review was collected as part of a promotion.] Overall, easy to use and clean, so far seems durable but time will tell. Two minor issues, 1) the machine recommends cleaning the coffee grounds even though it was cleaned. The trick seems to be cleaning the machine while it is turned on. The milk container steams up the place especially when the container is half filled with milk. The options for the different coffee drinks and fine tuning each is well done.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Mar 11, 2023
Reviewer name: Guteka
2 out of 5 stars
2 out of 5 stars review

Not dispensing hot water

Worst experience I ever had with a coffee maker! Did not work properly from the beginning, got some help with support and was doing ok for about 10 months. Now stop dispensing hot water and stop frothing milk just quit! Soooooo disappointing, I was cleaning and taking care of this machine and I love the coffee is / was making now not even a 14 months and it is broken.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hi Guteka, Thank you for sharing your experience. In this case it could help to give the milk dispenser a good clean. As for your other issue, could you have a look at the tips over here: https://philips.to/3yCCAro? If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Jul 10, 2021
Reviewer name: Coffee Jay
4 out of 5 stars
4 out of 5 stars review

Great Coffee Machine

This is a great machine; it does everything described. It’s not a top of the line machine but it’s a great mid level machine, especially for a first espresso machine! It takes a few runs before it’s more effective frothing and producing a quality coffee. The only complaint is the grinder is not as easy to adjust and I wish the instructions came with more direction around which setting to use.

Review from Philips Home Appliances
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Dec 9, 2021
Reviewer name: Johnny Donuts
5 out of 5 stars
5 out of 5 stars review

Amazing Machine!

[This review was collected as part of a promotion.] It took a minute for the setup and understanding the process. The instructions could be a little more clear than they are, but overall it’s understandable. While setting up process is taking place it gives you the ability to scan to register product, which is great, but problem with it is that the series model wasn’t an option to select. First time using fresh beans it took a couple times to get them grounded and able to brew, after that there was no looking back. It comes with a milk holder that froths and pours into the coffee for the different types of drink selections. It’s easily detachable and comes apart from the holder for easy cleaning. The water container comes with a filter which makes it great and also easily detaches. The LCD screen is not touch screen but is navigable and user friendly. The section for already ground coffee is such a plus, my wife loves pre ground beans, I’m more of a fresh ground guy. All-in-all this machine is one for the good guys, definitely recommend.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625