I’ve finally found my at home barista. After not having an espresso machine at home for years this was a welcome addition to our kitchen. The touchscreen with various preset options makes it easy to pick your drink of choice, plus the customizable preset options are a great touch for individualized use. The flexibility of drink choices, grind texture, and milk frothing really make this a tough machine to beat. I haven’t felt the urge to go to go out for coffee once since having this! Complimentary from philipshomeliving.

[This review was collected as part of a promotion.] I really love this coffee machine. It's easy to clean and maintain. It makes great coffee too. I've been using it for the last 4 months with no issues. That said, there are a couple of things that annoy me: 1. You can't get more than 340ml of milk froth in Latte Macchiato (or in any other drink). This machine allows to get two shots of espresso in a drink and I wish I could brew Grande or Venti sized coffees. It's a software thing, so I hope it will be corrected in the next machines. 2. Indications on the milk container are very hard to see. I need to look very closely to add a perfect amount of milk every time (and I have 100% vision). 3. The front panels are made of colored plastic and are not very easy to keep perfectly clean. I wish they were made of actual metal, even if it added $50 to the price. 4. The brew group isn't very easy to take out of the machine. 5. The amount of grease in the tube that you need to buy for maintenance (along with decalcifier and anti-oil tablets) is just a joke. Other than that it's a great coffee machine.

The longer I have this machine, the more I have grown to hate it. There are countless design flaws. I'll list a few to warn potential buyers and hopefully Philips can refrain from copy-pasting the manual. If there are pages in the manual dedicated to fixing a certain issue, that means it is a frequently recurring issue and perhaps the design should have been corrected instead of asking the user to compensate for design flaws. A few issues I have with the design: -You need to rinse the latte go after every use. This takes 5 button presses and must be done twice to be sufficient. You must remove any remaining milk frim the canister before or else it will be diluted with water--which makes for a nasty-tasting coffee! So be prepared to constantly transfer milk to and from the little canister. This is very inconvenient. -You cannot store milk in the latte go canister in your fridge door. It falls over easily and will spill everywhere. -The lid of the latte go canister isn't hinged, it is just a plastic cap that sits on top and fall off super easily. It doesn't seem to serve any purpose whatsoever. -The machine will stop mid-brew if it decides it has run out of water. When you open the tank, there is more than enough water to finish a shot of espresso. The sensors seems to be poorly placed. -If it decides that it is out of watet after brewing a coffee, it won't allow me to rinse the latte go without refilling the tank, even though there is more than enough water -You cannot really customize your drinks as much as you would like, and it is impossible to get a true latte since the latte go only makes frothed milk, bot steamed milk. Every milk-based beverage is a variation on a cappuccino. -More than half the time, water will come out just before espresso, diluting the drink. -More than half the time, thr latte go will spit out gross milky water before the fresh milk is dispensed. -The bypass options is problematic and wasteful. Yes, I have looked at thr section in the user manual dedicated to this, which only confirms the poor design, and yhe debugging steps still don't ensure consistent performance. This is my third espresso machine and it's the first one I am dissatisfied with. Philips should have actual coffee drinkers test their designs before releasing them. This machine frustrates me daily and I feel stuck with it. What a waste of money! I definitely do not recommend it.

The machine makes ok coffee, but I'm very disappointed by the quality of some materials and its many design shortcomings. The bypass option for ground coffee isn't dependable and regularly dumps the coffee and dispenses hot water. It also isn't possible to get warm milk without froth. Overall, I definitely wouldn't buy it again considering the price point.

[This review was collected as part of a promotion.] I previously had a more manual espresso maker (cost in the $600 range) for the past 4 years. Making an espresso or latte became my morning ritual. After reading reviews and seeing videos of the Philips 5400, I thought the variety and ease of use of this machine would be worth the price. It IS! The Philips 5400 can brew espresso, regular coffee, americanos, cappuccinos, lattes, macchiato’s…pretty much any drink you can make with coffee beans. The machine is simple to use. Load the beans, fill the side tank with water, add milk to the Lattego container, and use the touch screen to brew the perfect drink. This machine does it all. Once done brewing, it is very easy to clean. It also allows for multiple profiles, so if you live in a house with multiple drink preferences, everyone can have their own profile, and have their perfect drink every time. This machine it truly great, and worth the investment. Think of it this way, if you go to a local coffee shop, buy a $6 latte, 5times a week, you will spend over $1000 in 35 weeks. This machine will save you money in less than a year, and will be a centerpiece in your kitchen for years to come.

I have been in search for an espresso machine for a while now, and I couldn’t be more impressed! Not only was I able to get rid of my old one regular coffee machine that wasted through tons of plastic everyday, but this literally does it all-12 different coffee’s! I love how it self cleans, and is easy to work. Every cup can be customized to our desired cup. We tried the LatteGo system as well and it was perfection. Plus, when you have a busy day ahead of you, you can just add another shot for a boost of power. If you like your coffee grounds fine-or med blend, it’s adjustable too. This really is the perfect machine, I am so glad we got this one. Life changing! Complimentary from philipshomeliving

[This review was collected as part of a promotion.] I have been a Saeco super Automatica owner for almost 20 years. I was disappointed to learn that Philips had bought the company but in retrospect they have learned and delivered the 5400 which is an outstanding product. The Latigo milk frothing feature is awesome; it is very easy to use and store or clean. I considered a Jura machine but the cleaning of the milk system was ridiculous and it was double the price. In addition, the 5400 has ground coffee dosing which cannot be found on most of the more expensive machines. This was critical for me. We have been using this machine for about three months and there really isn’t anything I can suggest for improvement. Keep up the good work and anyone considering this machine should buy it.

If you have been looking for a reasonable priced super automatic this is a great option. Lots of drink options, ability for a second shot. Pulls a shot quite well, simple to use, intuitive and not overly loud as compared to some. OUr water where we live was excellent to begin with and coup[le with the filter we should get many cups of java before requiring another. Access to brew group is easy and maintenance is fairly simple. Machine is decent size and I love the drink profiles one is able to store

[This review was collected as part of a promotion.] It’s so beautiful and completely automatic! I love the many settings and personal customization options. This is so modern and it’s so convenient. Couldn’t be more grateful for this espresso machine!!

[This review was collected as part of a promotion.] We have had good success with using this for coffee drinks with whole beans. Ground coffee, however, never works. It will come out almost 100% watery even though the grounds get pushed through. Have five other people in the house because of the holidays and none of us have been successful in that feature working.