This was given to me as a gift, paperwork did not mention to use HDM2 on my TV. Just a little word of advice for those of us who are technically challenged!

I bought a blu-ray DVD by mistake on line. So I needed a blu-ray player. I when to Wal-mart and bought a Sony blu-ray player. And the sun has been shining ever since...D

As a 78 yr old learning to play guitar, I purchased this to play my instructional videos. It works perfectly and was really easy for me to set up. My grandkids love the fact that they can now watch their movies at pawpaw's house.

The eject button locks the unit out so it is not usable. A Blu Ray player that wont let you put in a disc is not a player. It is a piece of garbage. This is a product fault as this is the 2nd unit that locks up. The Sony TV is great.

I am unable figure out how to access my Netflix account via this unit. The installation process is complicated and esoteric. I can only give the following ratings because I am frustrated.

When I purchased this product, I expected all required parts or accessories needed to get it up and running to be included. I found this not to be so. The HDM1 cable necessary to make TV and player connection was not included and had to be purchased separately. This was an unnecessary hassle and an unexpected extra expense. Also, remote is too small and lettering almost unreadable.

Had this blue ray player for about 8 months and it started to freeze. Did a Factory reset and still froze up. Wouldn't recommend Sony for Blue Ray players at alI. registered my product online, completed info with purchase date etc and they will not replace unless I have a SALES Receipt, which best buys ink receipts vanish and dry up with time. I have original packaging/box with registering it online.

I liked the player just fine until it died during a thunder storm, in spite of the fact that it was plugged into a surge protector. Player would not power off nor eject the disk tray leaving me with a high tech paper weight and a disk lost in the player. Won't recommend it nor buy another.

I would have given it 5 stars, but the original purchased 3/2019 quit working. I filled out the online claim form and received my new or refurbished (?) within 2 weeks. The replacement has been working wonderfully! Thank you. Oh yes, do I need to enter the new serial number on the registration or is it covered under the old product?

This is my 2nd Sony Blu Ray player in the last 8 years or so and I am a loyal customer. This time around I needed to upgrade and so of course I chose Sony. The set up was easy. The remote is easy to use. I purchased an ethernet cable for the 1st time so I could connect to the internet. DVD's play just fine. Easy to operate and navigate. My main complaint is the lack of premier apps that are featured. No Disney Plus, ESPN Plus, Apple TV. These are the heavyweight apps customers look forward to. I wish Sony was more transparent which apps are featured in their devices before a customer purchases.