With 4 kids and 2 wild cats who love to leave me presents this Shark SteamSpot steam mop has been a miracle for my house. With baby crawling and walking everywhere, this was super easy to get started and use right away. I love how lightweight overall the steam mop is. XL removable water tank that fills 16.9 fl oz of water (or 500ml). I love that its chemical free and just use water! Comes with 2 washable pads that doesn't get ruined after several washes. Very simple to stick them on and steam away the dirty floor. I've tried this on varies of floors, from tiles to hardwood to laminate. Works excellent on all! Too bad it doesn't steam the carpets hah. This steam mop has 3 modes for steaming, I tend to use maximum level and it does a fantastic job. I love how it lasts to cover my entire kitchen, living room and laundry room plus halls before I need to add more water! That's a lot, with the fact I have a spacious home with lots of space. If you press the handle, it releases more steam for extra spot on cleaning! I can't believe I didn't have this steam mop sooner! All those vacuums I've ever owned didn't do it's justice comparing to this product. Love steaming as it kills those germs. One way I'd improve this product is having the cord being a retractable cord for easier to manage cord. The cord itself is long and there are hooks to wrap it around when cleaning or putting it away but I think a retractable cord would be a better design.

I love it! I have a new kitchen remodel and the floor is slate. My tile installer told me to get a steam mop to clean it. The Shark Steam mop with steam blaster works great. Even the tile guy couldn't believe how clean my floor was. He bought one too.

[This review was collected as part of a promotion.] Love my shark steamer! Just did a kitchen renovation and put in slate floors it did an awesome job cleaning them. Love the spot steamer option too. I would recommend buying one. The guy who put in the tiles liked it to and bought one too.

This steam mop works great and makes cleaning quick and easy. It heats up fast, removes tough spots with very little effort, and leaves my floors looking clean and fresh. It's a lightweight, easy to maneuver and I love that it cleans without using harsh chemicals. I'm very happy with this purchase and would definitely recommend it.

Since I had a shark for about 10 years, I was already aware of the durability. When someone in my household misused the shark, it stopped working. I knew immediately to look for another shark floor steamer. My husband told me he thinks it is improved! Great Steamer! .

[This review was collected as part of a promotion.] Easy to use, I like everything about it. My only concern would have a bigger water tank as I had to refill it a few few times to do my floor, but that really is not a big deal. Plus, I have to order more pads since it only comes two but also not a big deal.

Bought this as an upgrade to the old Shark steamer. I love the new feature of the water reservoir because it makes it much easier to fill. I love the change to the velcro pad because the old pads got to where they would not velcro shut after a few washings. The only drawback to this model is that the cord is not as long as the old model. Don't know why you would shorten the cord. Aside from the shorter cord we love it.

I've owned two of these mops. The first lasted 6 months before it stopped heating the water and pumping it through to the mop head. While it worked it worked very well. I suspected I just got "a lemon" and purchased another one. That is the current one I own now. I've had it for about 5 years. I don't use it constantly, but maybe 2-3 times per month. This second mop is now not working. Same problem, won't heat or pump the hot water to the mop head. So these mops work very well, but DO NOT last very long. I won't be purchasing again.

Received this new model about a week ago. I was very disappointed as soon as I began to unpack it. Cheap plastic; not anywhere near the quality of my last 2 steam mops. I will use it until it breaks or stops working which I am guessing will be much sooner than my previous two.

I'm really disappointed with this Shark steam mop. I've had it S3973 for only about three years, and I use it very lightly — maybe once or twice a month. Despite that, it suddenly stopped working properly. The steam now leaks from the top where the water tank connects to the mop body, and almost no steam comes out from the mop head. I expected a Shark product to last much longer, especially with such minimal use. It's frustrating to see it fail so soon. Definitely not worth the price for the quality and durability.