We bought this pergola for our lower level patio last summer. We wanted something to match our new home, and considered getting a cedar pergola since we have cedar trim on the ground level porch that sits above it. We decided on this one because it will be much less maintenance than cedar, and is still a great match to the house. We love it. My husband and I assembled it ourselves. If I am being 100% honest, the instructions were not great. Part of my job was writing instructions, and I would have added a lot more helpful detail that would avoid mistakes and backtracking. Regardless, we still love the pergola.

Purchased last summer after months of searching. This one is exactly what we wanted, beautiful finish and look, and super sturdy. I put it together myself in about 8 hours, but would have been easier with a second person. Get loads of complements from guests. Love it!

Just finished erecting a Hawthorne, 14 x 10 pergola. I have nothing but good comments about this backyard treasure. The instructions provided were excellent, and the BLT app was exceptionally put together and very thorough. The quality of this product is exceptional. I would love to assist someone else in putting up another one as I enjoyed myself immensely.

The pergola is beautiful and very sturdy. My bf and I set it up over the course of two days, and in total it took around 6 hours. My only complaint is the sunshade, the clips are not attached to the sunshade very well and it doesn't really fit my 10 x12 pergola. For such a nice structure I would expect a better quality sunshade.

We purchased this pergola in July. It took us, with the help of four friends (moats with some construction experience, but certainly no professionals), about four hours to assemble it. It was not hard at all with the help of the app. We are loving it so far! We have furniture, but still need to jazz it up a bit with some pillows, plants and outdoor lighting. It has added a calm space in which to hang out in our backyard. Can't wait for the fall weather when we will be able to enjoy it even more.

Purchased the white steel pergola. Assembled over a weekend. All parts fit together perfectly, great instructions. Really looks like and is very durable. Put it up last fall, have had numerous storms since then, still looking really nice. Very happy with this product. Nice to buy a product that really is all it says it is. Will enjoy for many years.

This is a very well engineered, thought out item. There is no waste in assembling this pergola. The packaging is such that items are snug as a bug on a rug. Assembly instructions are clear and concise, and available with the items as well as via a 3D app. You may download a pdf version, too. Four 100+ lb boxes is thoughtful, as it is manageable for most tandem sets of DIYers to handle. Parts are individually placed in bags. Two tightening tools is all that is needed. A rubber mallet was the only additional piece of equipment other than a ladder that was needed. It was a low-stress one day, 10-hr project.

The stainless steel studs that need to be inserted through the large holes, and then into the post should be accompanied by a 6 inch piece of flexible, tubing that snuggly fits over the stud for initial contact with the female threads, and then pulled off of the stud, to turn further in with a standard allen wrench provided. This would avoid any of the studs accidentally falling off inside of the main rail, which would necessitate taking the rail splice apart to retrieve the stud.

Bought my pergola a year ago. This will be our second summer with it. It arrived ahead of schedule in 4 boxes. I was surprised at the condition of the boxes coming across country but they were in great shape. All parts were included. We took one day to open the boxes and lay out the pieces. The next day we put it together in about 2 hours! It is gorgeous. And the powder coated steel is great for our Pacific NW climate Won't rot or rust. I love it. And the price was good too. A lot less than the wooden structures I had been look at.

Sheer perfection. Every hole is perfectly aligned. Assembly instructions were clear. Total assembly time about 8 hours. ( by this 66 year old couple) Absolutely no regrets. Complements our space and looks phenomenal. Best of all, no maintenance! Love this product!!!!