Sheer perfection. Every hole is perfectly aligned. Assembly instructions were clear. Total assembly time about 8 hours. ( by this 66 year old couple) Absolutely no regrets. Complements our space and looks phenomenal. Best of all, no maintenance! Love this product!!!!

This is a very well engineered, thought out item. There is no waste in assembling this pergola. The packaging is such that items are snug as a bug on a rug. Assembly instructions are clear and concise, and available with the items as well as via a 3D app. You may download a pdf version, too. Four 100+ lb boxes is thoughtful, as it is manageable for most tandem sets of DIYers to handle. Parts are individually placed in bags. Two tightening tools is all that is needed. A rubber mallet was the only additional piece of equipment other than a ladder that was needed. It was a low-stress one day, 10-hr project.

Solid product! Once it is fully assembled, it is heavy. Really made our large patio usable as it gets sun all day. I went with steel so that I would not have to do staining every 2-3 years as it is exposed to wind and sun all day. Very satisfied with how the project turned out. Assembly was not difficult...just tedious as there are so many screws. I just used the printed manual. The app looked good but I was in the glaring sun and it would have been a challenge to use the phone app. Just a couple of recommendations for assembly. It took me a full day and this is not my first rodeo on assembling products. Make sure you take all of the pieces out of the boxes and get them sorted first. They will be easier to find when you need them. I would recommend assembling all of the screws and washers prior to the assembly process and just sort them in bowls. It will save time. I also diverted from the instructions and did not mount the plates to the concrete first. I assembled the entire product and then attached the pergola to the concrete pad. Just assemble at the location where you want it to be. I was a little concerned due to a very, very slight slope away from the house and so the assembly prior to securing just made it naturally fit the way it should on the ground. I only took a star off because of the seams on the beams. You have to use braces to attach the ends to make a long beam. It was expected but solid beams would have looked better, although it would have been difficult to ship.

Bought my pergola a year ago. This will be our second summer with it. It arrived ahead of schedule in 4 boxes. I was surprised at the condition of the boxes coming across country but they were in great shape. All parts were included. We took one day to open the boxes and lay out the pieces. The next day we put it together in about 2 hours! It is gorgeous. And the powder coated steel is great for our Pacific NW climate Won't rot or rust. I love it. And the price was good too. A lot less than the wooden structures I had been look at.

We bought this to replace an old canopy and to update the look of our patio. We could not be more happy with the purchase. The canopy arrived exactly in the timeframe we were quoted at time of purchase. It was drop shipped and the company even carried it into our garage (which they weren't supposed to). We unfortunately noticed one column was badly damaged and we immediately called the number on the box as instructed. Customer service was very sincere and prompt in their response to help send out a replacement ASAP (which we received in 3 days). The assembly was time consuming but not hard at all. Definitely a 2-3 person job so grab a friend and a few cold ones. Our only constructive criticism is that the canopy can use a middle buckle (mid span) because once the 4 corners are tightened the center of the sides "curl" or "fold" in. We opted for the 14x12 and think its PERFECT in every way !! (lights shown were NOT included but added after assembly).

When looking to add additional shade to our Florida home, we wanted something that offered shade, stability and was also aesthetically pleasing. We are very pleased with our decision to install this pergola. When we started to assemble the pieces we were surprised at the quality of the construction. It's been up a few months now and we love it.

Purchased last summer after months of searching. This one is exactly what we wanted, beautiful finish and look, and super sturdy. I put it together myself in about 8 hours, but would have been easier with a second person. Get loads of complements from guests. Love it!

The stainless steel studs that need to be inserted through the large holes, and then into the post should be accompanied by a 6 inch piece of flexible, tubing that snuggly fits over the stud for initial contact with the female threads, and then pulled off of the stud, to turn further in with a standard allen wrench provided. This would avoid any of the studs accidentally falling off inside of the main rail, which would necessitate taking the rail splice apart to retrieve the stud.

We bought this pergola last spring when we poured our 26x25 concrete patio for our pool area. It was rather easy to install; looks great; very sturdy. We have added lights, wind chime, rug, fire pit, and 4 chairs underneath of it. We have had so many compliments! Well worth the purchase.

I purchased this about a month ago. I just love it. I have received numerous compliments from neighbors and friends. The black metal is very classy. I believe it is made well and will give me many years of satisfaction. My only wish is that you could buy shades to mount on the sides.