I'm very happy with my pergola. It looks beautiful on my patio and is just what I hoped for. I was still setting up everything on the patio when the hurricane hit. It's very sturdy and withstood the hurricane winds without any damage. Love it and recommended it to my friends.

Purchased last summer after months of searching. This one is exactly what we wanted, beautiful finish and look, and super sturdy. I put it together myself in about 8 hours, but would have been easier with a second person. Get loads of complements from guests. Love it!

Couldn't ask for a better product or company. The pergola arrived in a couple of days, communication was great, super easy to assemble with clear instructions and everything fit together as expected. And of course, it's absolutely beautiful. Have had it a few months in intense Chicago weather and so far so good.

Bought this after much research and debate. Price seemed too good to be true. Item showed up as scheduled and delivery was seamless. Comes in 4 boxes on a pallet which are a little heavy but I was able to slide one off of the other with some effort. Directions are simple and easy to follow. I assembled the unit by myself (with a little help from my wife on some of the awkward parts). Directions said 2 men - 10 hours, I did it in about 24 hours total, over about 4 days due to some family obligations. I differed from the directions in that I assembled all of the components at one time and staged them, rather than assembling them at each stage. This way when I was in full assembly mode, I could just grab the components and put them on. I'm 66 years old, in fair shape and was able to put it together with no issues. Note: They provide all of the tools that you will need.... however, do yourself a favor and get a GOOD T-30 bit for your screwdriver, and a GOOD T-30 allen wrench. The ones that they send won't hold up as there are about 300 screws. Follow the direction and you'll be fine. Make sure that it is anchored securely. Mine is mounted to our composite deck, I drilled through the feet and put a 3/4" plywood plate under the decking, bolted it through the deck and the plate using 5/16" bolts and it's rock solid. Another note: the flat washers are only painted on one side to match the color of the pergola..... get someone to assemble each one correctly (painted side up) ... it's the most tedious part LOL

We bought this to replace an old canopy and to update the look of our patio. We could not be more happy with the purchase. The canopy arrived exactly in the timeframe we were quoted at time of purchase. It was drop shipped and the company even carried it into our garage (which they weren't supposed to). We unfortunately noticed one column was badly damaged and we immediately called the number on the box as instructed. Customer service was very sincere and prompt in their response to help send out a replacement ASAP (which we received in 3 days). The assembly was time consuming but not hard at all. Definitely a 2-3 person job so grab a friend and a few cold ones. Our only constructive criticism is that the canopy can use a middle buckle (mid span) because once the 4 corners are tightened the center of the sides "curl" or "fold" in. We opted for the 14x12 and think its PERFECT in every way !! (lights shown were NOT included but added after assembly).

The stainless steel studs that need to be inserted through the large holes, and then into the post should be accompanied by a 6 inch piece of flexible, tubing that snuggly fits over the stud for initial contact with the female threads, and then pulled off of the stud, to turn further in with a standard allen wrench provided. This would avoid any of the studs accidentally falling off inside of the main rail, which would necessitate taking the rail splice apart to retrieve the stud.

Visiting Sam's Club, I saw a wooden pergola and asked the associate if they came in different materials, colors, and sizes. I was told to look at the pergola section on the website as there was a wide variety. Upon reviewing I was pleasantly surprised and immediately made the purchase. The arrival of the pergola was timely. While I didn't go with the Sam's installation team as the date was too far away, I got another team to install and the outcome exceeded my expectations when the pergola was finished. This is now my new zen space. I absolutely love the pergola and would highly recommend it.

We purchased and received the Backyard Discovery Pergola in July 2022. Pergola arrived in 4 boxes, excellent packaging and delivery. We unpacked and preassembled the Pergola to ensure all pieces were shipped prior to actual assembly. The assembly took 2 men and only 5 hours to complete! We love, love the Pergola, very beautiful addition to our back yard.

We had a spectacular Blue Spruce tree that was 30 feet tall and as wide. It was over 50 years old and had been the Christmas tree of the little boy who lived in our house before we bought it. We loved it, but it became ill and we were treating it for its sickness. Sadly it was very weak, but a wonderful friend. Fast forward to a horrific wind storm one evening that blew across our creek and the next morning we came out to find our friend had blown over and its root ball had uprooted. It was a mess, but because we took such good care of it, our "friend" did not do damage to our fence, our pool or our patio. It just sighed and fell over. We always wanted a pergola in our yard, but we had no place to put one because of our tree. After we said goodbye to the remains of our Spruce, I immediately went to a folder I had saved for years from Backyard Discovery. Inside the folder was the perfect pergola and my husband agreed. Our handyman and a helper were so impressed when they opened the box and began to unpack the components of the pergola. They were amazed at how well it was made and the careful packaging of the parts. Within two days they had our fabulous new pergola erected and it is absolutely gorgeous. We are so anxious for our garden surrounding it to bloom as it will be a picturesque spot to sit and overlook our pool. Everyone tells us the location was destined to have a pergola and it is a spectacular one. The next step is to have our electrician install lights so our garden spot will be complete. We can't say enough about Backyard Discovery, the quality of our pergola and the ease with which it can be installed. It is a lemonade ending to a lemon of a story and we know our Blue Spruce is looking down and telling us how happy it is we chose a pergola as a replacement! Thank you Backyard Discovery.

We needed a space for shade and a space where we wanted to create an outdoor room. We took a space of our outdoor patio to do that. So my husband and I with our sons completed the pergola in 4 hours. Each time I look at the pergola I'm in awe of its beauty and reminded of our time building it. It was actually a lot of fun to build. Each person had their role to play in making it. The instructions were fantastic. I would definitely purchase again from Backyard Discovery. Our sun shade is not in the picture due to the fact that it was 6 inches too short. With that said, once I let them know, they ordered me a new right away. You won't be disappointed with the quality of this pergola. Hopefully you and your family will build one together and enjoy making memories for years to come. bonus feature of the outdoor plug system was great when we added outdoor string lights.