Tvwatcher, We appreciate you sharing your feedback on the F6000F TV's features - we'll be sure to pass this along to our internal teams. If your TV is announcing everything you do, the Voice Guide feature is likely turned on. This is an accessibility function designed to assist users who are visually impaired, and it may have been activated accidentally by holding down the Volume button on your remote. To turn off Voice Guide, go to: Home > left directional key > Settings > All Settings > General & Privacy > Accessibility > Voice Guide Settings > Voice Guide = OFF Please also note that you can change the font color, background color, size settings, and position of Closed Captions, also housed under Accessibility > Caption Settings > Digital Caption Options. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Hi Jan,<br /><br />Thank you for your review of the Samsung F6000F TV. We’ve shared your feedback with our teams for review.<br /><br />If you ever have questions or need assistance, we’re here to help. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Hi Tia,<br /><br />Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:<br /><br />Signal &amp; Setup Tips:<br />1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.<br />2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.<br /> Power Cycle Devices:<br />3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.<br />Connection Type:<br />4. Evaluate your connection method –<br />o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.<br />o For a more stable connection, we strongly recommend using a wired Ethernet cable.<br />o If already using Ethernet, verify the cable is working by testing it with another device.<br />Run Built-In Diagnostic Tools:<br />5. Network Test: Settings &gt; Support &gt; Device Care &gt; Self Diagnosis &gt; Smart Hub Connection Test<br />6. Wi-Fi Check: Settings &gt; Support &gt; Device Care &gt; Self Diagnosis &gt; Wi-Fi<br />Last Resort:<br />7. Perform a Factory Reset (if issues persist): Settings &gt; All Settings &gt; General &amp; Privacy &gt; Reset &gt; Factory Data Reset. Note that this will return all settings to their original defaults.<br /><br />If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Hi Albert,<br /><br />Thank you for being a loyal Samsung customer. Please know your feedback is important to us and will be shared with our internal teams. <br /><br />If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.<br /><br />~ Samsung Advisor