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Customer reviews for LG 27 cu. ft. Counter Depth 3-Door French Refrigerator for
LG 27 cu. ft. Counter Depth 3-Door French Refrigerator
4.4 out of 5 stars
stars
577 ratings577 reviews
  1. 5 stars67% (388)
  2. 4 stars19% (107)
  3. 3 stars6% (35)
  4. 2 stars3% (18)
  5. 1 star5% (29)

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Showing 241-250 of 577 reviews
Sep 29, 2025
Reviewer name: Smokeygerk
1 out of 5 stars
1 out of 5 stars review

Deceiving vent openings and poor cooling

I've owned this fridge for a month, and noticed it just doesn't get cold enough in the fridge. So after some additional research and testing, only the right side of the vents actually blow air, leaving the left side a good 3-4 degrees warmer. This results in temperatures in the 40's, especially in the door which is highly unsafe. People check the temperature of your fridge!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Apr 10, 2024
Reviewer name: kb515
3 out of 5 stars
3 out of 5 stars review

Needs Improvement

We like LG so replaced our 20yr old refrig with this - the closest to our old model. Some major design issues, unfortunately, they've gone backward. #1. The deep doors are annoying; unless packed full, the items clank around with each door open/close. Additionally, they make the refrigerator well past counter-depth. #2. If you open the right door first, and afterward decide to open the left side also... Look out! the vertical flap on the left door will not retract and can slam your hand if it's in the way when it's time to close the doors. #3.The deli-tray: It's crazy there is a solid top across it, that requires fully opening both doors to grab something that is right there. Our old version had a flip-up lid and I may cut this solid surface off and reinstall it with a hinge. #4. Fruit & vegetable bins have handles at the bottom, so it's ergonomically inefficient to pull open, then go up and inside the deep well; why not pull from the top to start with? #5. The ice bin in the freezer quickly turns cubes into a solid mass. Not sure what's up there.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG Digital Care Team

Hey there! Thank you for bringing this to our attention. We're continuously updating our products. If you need assistance with your LG Fridge, please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help! ~ Jupe

Aug 1, 2026
Reviewer name: Bruce919
1 out of 5 stars
1 out of 5 stars review

Ice Maker not working

We have had to replace the ice maker twice. And the 3rd one is not working properly. It makes about 8 ice cubes per night.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Jan 5, 2023
Reviewer name: joe is here
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

love the size

love the big inside. Problem is the water tastes like plastic. Even after a few gallons flushed through it. runs quiet

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 7, 2023
Reviewer name: Rimo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great space

[This review was collected as part of a promotion.] roomy and quite. Ice maker great water fills quickly. easy to organize

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Jun 5, 2023
Reviewer name: MTH23
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great customer service

Purchased for my new home and am pleased. There are a couple dings in the doors which is being taken care of with speed and courtesy.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Oct 26, 2023
Reviewer name: DebbieI
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Plenty of space

[This review was collected as part of a promotion.] Have had this refrigerator for almost a year and have been very happy with how roomy it is

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Oct 31, 2023
Reviewer name: KimB4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great space for counter depth fridge!

We are so happy with our new refrigerator! Counterdepth was something was worried about but it has plenty of space still. It is so nice!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
May 6, 2024
Reviewer name: tgarre
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great with door issue

The Lg counter depth three door refrigerator has been except issue with right not staying level with left door. Awaiting for LG tech to correct

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Apr 19, 2023
Reviewer name: labwiz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful and roomy

This is a huge counter-depth unit. Very beautiful and stylish looking. Plenty of storage space and quiet.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly