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Customer reviews for LG 27 cu. ft. Counter Depth 3-Door French Refrigerator for
LG 27 cu. ft. Counter Depth 3-Door French Refrigerator
4.4 out of 5 stars
stars
577 ratings577 reviews
  1. 5 stars67% (388)
  2. 4 stars19% (107)
  3. 3 stars6% (35)
  4. 2 stars3% (18)
  5. 1 star5% (29)

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Showing 91-100 of 577 reviews
Mar 5, 2024
Reviewer name: Sawcy1
2 out of 5 stars
2 out of 5 stars review

Upper Cabinet Doors Will Not Open

[This review was collected as part of a promotion.] Website does not show any photos of top of fridge!  There is a box on top of the fridge that our cabinet doors will not clear!  If you have a cabinet above your fridge like most people, it will need to be high enough to clear the "box" that is on top of the fridge, right behind the doors.  Our cabinets will need to be raised about a half inch to accommodate this box so that the cabinet doors can open fully.  A photo of the top of the fridge would have been very helpful along with more clearance measurements noting what is needed for upper cabinet clearance to allow cabinet doors to open.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG Digital Care Team

Hey there. We know the importance of having the correct clearance for your fridge to fit perfectly into your home. We want to learn more about your experience on our feedback page: http://spr.ly/6429ZQvC3. With this feedback, our goal is to improve our product page to include information about clearance on the top of the fridge. If you have questions, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We'll be here to help in any way we can. ^ Diego

Sep 15, 2023
Reviewer name: GB54
1 out of 5 stars
1 out of 5 stars review

Displeased

Looks great but after just 4 months there is a disgusting smell both too and bottom. It's been thoroughly emptied, and cleaned m. While it was being cleaned I put all my food into a large cooler. The cooler did not smell while the food was in it. After cleaning I put food back in and smell continues. This smell is the same as my last LG fridge that had a failing compressor (this was confirmed by a technician who cane to check it).

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from Customer Care

Hey there. We appreciate your time in leaving us a review with regard to your 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ^Anthony

Jul 30, 2025
Reviewer name: Livonia
5 out of 5 stars
5 out of 5 stars review

Good choice.

After a year with this fridge, I decided to share my experience. I really shopped a long time before deciding on this one, and I am happy with my choice. I had a noisey Frigidaire side-by-side with door dispenser for 17 years before this. Compared with my new one, I don't miss it. This one is so quiet I don't hear it running (my hearing is not great). I had to adjust to opening the door for water or ice, but the trade-off is worth it. The 26 cu ft space is amazing. I never struggle to fit more in. The smudge-free SS finish is surprisingly effective and very easy to clean. Also easy is installing, adjusting shelves, opening and closing doors and drawer, changing filters. I did take a while to adjust to the three-door layout, but that too was worth it. I will mention some of the negatives here, so you know I am sincere. It does stick out 5.75" past the counter plus handles (or the door bangs the cabintry). The ice system is slow and a bit stuck together. The controls are not easy to figure out. Despite these drawbacks, if a tree fell on it today, I would buy another one just like it.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Sep 21, 2023
Reviewer name: ADCS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A great upgrade to our kitchen

We absolutely love this fridge! It looks great in our kitchen, and we just can't get over how much we can fit inside of it. I especially like that it's connected to the app on my phone so I get an alert when the door is accidentally left open. That's been very helpful on multiple occasions. I was really worried about buying a new fridge since it's such a big decision, but we really couldn't be happier!

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Apr 7, 2024
Reviewer name: RN 30
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best Refrigerator I've Ever Owned

We were looking for a refrigerator to fit into an odd sized corner nook and this unit turned up at an sale price. I was skeptical that a "counter-depth" refrigerator would ever hold enough of our food, or work as well as our prior refrigerator, but I am pleased to say it has checked every box I used to judge it's effectiveness. We also switched from a black, smudge-proof refrigerator to a stainless steel model. I was not hopeful I would like it as I have family that complain of the hand prints left behind after opening and closing their appliances done in stainless steel. After nearly 4 weeks of use I can solidly say I like it much better than the black refrigerator, and keeping the finger prints at bay has been no issue at all. I simple wipe the handles down daily as I always have and I don't have anything left behind. The refrigerator is quiet running, beautiful in it's new corner, and holds sooooo much more even though we only graduated from a 26 cu. ft. to a 27 cu ft. The arrangement is just what our kitchen needed to give me more floor space in just the right areas, and more storage space in others. I couldn't be happier with this purchase and would definitely refer anyone I know (or don't know for that matter) to buy an LG Counter Depth Refrigerator.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Nov 29, 2023
Reviewer name: Brande
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good overall refrigerator

Overall we are happy with our refrigerator. It seems to be running very well and gives us the addition storage we desired. One think that is puzzling is the classification "counter depth." It sticks out about 7 inches from our counters. Either our counters and cupboards are smaller than most peoples or the label counter-depth is a misnomer.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Nov 18, 2024
Reviewer name: Karebare
1 out of 5 stars
1 out of 5 stars review

Do not purchase doesn't stand by product

I give zero. Purchased refrigerator and lines on back of frig sprayed water on wall and floor while admistering water from inside of frig. Ruined our hardwood floors. Lg response is they don't install water lines and are not paying for any damage. But they sell refrigerator with water features?? Ok

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG Digital Care Team

Hey there! We always want to make sure that you're taken care of whenever leaks happen in your refrigerator, and we're ready to take another look at this with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the leak, and details about your previous conversation with support. We look forward to hearing from you! *Josh

Jun 12, 2023
Reviewer name: BrendanH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the fridge, unsure about filter

I love this new fridge! The space inside is amazingly large and easy to see things. The ice maker in the freezer is awesome. I'm still not sure about the filter though. Water tastes weird and I've emptied 2 gallons of water already. Might try buying a new filter to see if the this one just isn't good.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
reply from LG Social Media

Hi, thanks for your honest review for your 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. Please contact us at (800) 243-0000 so that we can look into your issue with your filter! Our hours of operation are from Mon. to Sun. 8AM - 9PM EST. We'd be happy to work towards resolving the odd tasting water issue you've described in the review! We look forward to hearing from you! ^Chris

Jul 27, 2023
Reviewer name: EGcnbg
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great design, some issues

Great design, so much space for counter depth, nice deep veg and fruit trays, ice maker works perfectly, temps seem perfect, quiet. Water temp seems too warm, not as cold as water kept in jug in fridge. Maybe that is normal? Had to order second delivery because first one had surface defects on doors (small dots and a couple of scratches). But other than water temp, very happy so far.

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286
Nov 10, 2023
Reviewer name: Phill R
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far so good!

Received in early September, so it's still very new. Not crazy about the freezer drawer, but I'm used to a side by side. I think that's more of a preference thing. Otherwise, so far so good. LG had to replace the air filter housing, but it was very simple and they proactively reached out to me about it. Definitely good cust service there! Hope it continues performing for many years to come (like my previous Kenmore).

Review from lg.com
Helpful?3K7ZZ2PO530J20306205286