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Customer reviews for Roborock Q10 Series Robot Vacuum & Mop, 10000Pa Suction, 70 Days Self-Emptying, Anti-Tangle Brush, Obstacle Avoidance for
Roborock Q10 Series Robot Vacuum & Mop, 10000Pa Suction, 70 Days Self-Emptying, Anti-Tangle Brush, Obstacle Avoidance
4.2 out of 5 stars
stars
48 ratings47 reviews
  1. 5 stars67% (32)
  2. 4 stars15% (7)
  3. 3 stars2% (1)
  4. 2 stars6% (3)
  5. 1 star10% (5)

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Showing 11-20 of 47 reviews
May 5, 2026
Reviewer name: Jonathon
1 out of 5 stars
1 out of 5 stars review

Extremely Disappointed

It gets "stuck" on straight walls. It fails to reconnect to the dock 50% of the time--it'll connect and even show that it's charging, but then move away believing that it still needs to find the dock until it runs out of battery. We bought this after having wonderful success with the Roborock Q7 M5+. The design for the Q7 M5+ for connecting to the dock is way better. My Q7 M5+ has none of the same issues with the same space.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
Jan 10, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Working okay so far... vacuum only at present

It's okay on vacuuming - it got stuck several times and I had to pull it out. Haven't tried the mopping function yet - if it isn't good then back it goes.

Review from Walmart.ca
Helpful?6KIF7X29VZCY20293424436
Sep 25, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Great features great price

Love my bObsweep. I really like the mopping feature along with vacuuming. Love the colors it came in. Great addition to my house. Out with the IRobot and in with bObsweep. Great upgrade for sure.

Helpful?6KIF7X29VZCY20293424436
Jun 26, 2026
Reviewer name: Rocky and THE DUST BUSTER
5 out of 5 stars
5 out of 5 stars review

great vacuuming and mopping great map to love the 3d

I bought this a day ago this is so so so so so good it got all of my coffee grounds that I spilled it moped all of the bbq sauce and the bag lasts forever mop do have to wash but still worth it. pro tip bey amazon zipper bags a LOT cheaper and last a long time but have to empty every 3 weeks not 8

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
Aug 1, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Think twice!!

Worked well for 10 months then error that wheels were jammed, I have no carpet, stairs, or rugs with tassels. Live alone with 1 non shedding dog. Warranty and customer service is awful. Don't recommend this or any Roborock product.

Helpful?6KIF7X29VZCY20293424436
reply from Roborock support

Hi, we sincerely apologize for the frustration caused by the wheel jam error on your machine. We deeply value your feedback and understand that your experience hasn't met your expectations-this is something we're committed to addressing. To resolve the issue promptly, it is suggested to reach out to our dedicated customer service team via support-us@roborock.com or by phone at 1-855-960-4321. Our team is ready to work closely with you to understand the problem and find a satisfactory solution. We truly appreciate your patience and would be grateful for the chance to make things right. Please don't hesitate to connect with us-we're here to help. Best Regards, Roborock Support Team

Sep 30, 2025
Reviewer name: rsbst19
4 out of 5 stars
4 out of 5 stars review

Great, except for one issu

Does a very good job with vacuuming and navigation, but severely disappointed in the self-empty feature. Cat hair will not empty from the dust bin, requiring me to pull the filter and manually empty after every cleaning cycle. I tried all of their troubleshooting--it just doesn't have the suction to pull cat hair effectively from the dust bin.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
Dec 26, 2024
Reviewer name: CEB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cleans well, but the App has problems, and the Robot gets stuck for no reason.

First regarding the robot itself, it cleans bare floors and carpet well, but it has had errors. Example, we mapped the 1st floor as needed to started out and then had it clean the floor once. Then the next time we send it out to do a full clean, it went down the front hallway and rammed into the hall closet door over and over again for 10 minutes until I picked it up and moved it and gave "threshold error" on the app. Nothing changed between the mapping and when it got stuck! The app is not intuitive. For example, if you want to create a new room, you can't just create a boundary line in space where you want it and save it. If you do, it will just "ERROR" with no explanation. You have to subdivide a previously created room and then subdivide again.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
May 8, 2026
Reviewer name: Alex B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Roborock Q10

It's a very good unit. I've been using it for a week. Results are beyond my expectations

Review from Walmart.ca
Helpful?6KIF7X29VZCY20293424436
Dec 27, 2025
Reviewer name: Shookie 54
1 out of 5 stars
1 out of 5 stars review

Quit charging

Bought in September quit charging in December

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
Jun 8, 2026
Reviewer name: BT
5 out of 5 stars
5 out of 5 stars review

Wonderful product

Bought this five days ago, my house is now spotless. I'm so happy I switched to Roborock and I got a fantastic deal. It mapped my entire house in 15 minutes, and the mopping function has worked very well.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436