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Customer reviews for Roborock Q10 Series Robot Vacuum & Mop, 10000Pa Suction, 70 Days Self-Emptying, Anti-Tangle Brush, Obstacle Avoidance for
Roborock Q10 Series Robot Vacuum & Mop, 10000Pa Suction, 70 Days Self-Emptying, Anti-Tangle Brush, Obstacle Avoidance
4.2 out of 5 stars
stars
48 ratings47 reviews
  1. 5 stars67% (32)
  2. 4 stars15% (7)
  3. 3 stars2% (1)
  4. 2 stars6% (3)
  5. 1 star10% (5)

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Showing 1-10 of 47 reviews
Mar 26, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Roborock ROCKS!

It seems to do a good job of vacuuming and has the option of mopping after vacuum which what I use in the kitchen. It has a carpet feature too which works well. I don't have any pets nor little children so it's basically used for light cleaning in my livingroom & kitchen.

Review from Walmart.ca
Helpful?6KIF7X29VZCY20293424436
Oct 15, 2025
Reviewer name: Greg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Robot

Excellent machine. Works well and it's nice and quiet

Review from Walmart.ca
Helpful?6KIF7X29VZCY20293424436
Sep 7, 2026
Reviewer name: Mushthaq
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value.

Works well. Its a powerful device. Cleans spotless.

Review from Walmart.ca
Helpful?6KIF7X29VZCY20293424436
Nov 24, 2025
Reviewer name: ECS Craig
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very good daily cleaner with a few persistent annoyances

The Roborock S5 Max is genuinely great at its core tasks: it vacuums thoroughly, maps intelligently, and mops competently. Most days it starts, cleans the entire floor, mops where requested, and returns to base without any human help. However, the lack of basic status feedback (water level and bag fullness) in an otherwise feature-rich app feels like a strange omission in 2025, and the minor mechanical quirks (spinning, dragging the mat, overly sensitive sensor warnings) add up over time. If you can accept physically checking the water tank and accepting the occasional odd behavior, it is still one of the best value robot vacuum/mop hybrids available. If you strongly prefer a more “finished” experience with proper tank/bag monitoring and quieter emptying, consider stepping up to the newer Roborock Q Revo or S8 series. Recommended with the above reservations – a solid 4-star performer that could easily be 4.7 stars with a few software and minor hardware refinements.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
Jan 7, 2026
Reviewer name: Cheryl
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Robo is ROCKING my space!

I have only used it once so far and it seems to be doing a relatively good job for a robot. I am still learning all about it and how to map. The reviews by GROk seem to be good too so I'm looking forward to having this extra hand around. Especially like the mopping and the choice of either just vacuuming and or vacuuming %26 mopping. It also does short pile carpetting which is an added bonus and since I don't have pets , this Roborock should have a long life.

Review from Walmart.ca
Helpful?6KIF7X29VZCY20293424436
Nov 30, 2025
Reviewer name: Satisfied customer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Roborock Q10 VF works great

Very satisfied. Took a few tries to get the docking and washing working OK but once it fully charged and became familiar with the surroundings, it does a great job. Not scrubbed clean but removes dog prints and drools just fine.

Review from Walmart.ca
Helpful?6KIF7X29VZCY20293424436
Nov 3, 2025
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

My Honest Opinion (Q10 S5+)

My Q5 Pro had much less technical flaws than my new Q10 S5+. The Q10 gets stuck in places it shouldn't get stuck, then goes into error mode until I get home to free the helpless heep. It does clean well, empty into it's trash bin somewhat decently. But it gets stuck everyday as to where my Q5 Pro never got stuck.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
Mar 19, 2026
Reviewer name: Anton
2 out of 5 stars
2 out of 5 stars review

Don't buy this rubbish

This is the biggest lot of rubbish. Please don't waste your money on it. But a manual vacuum as it will with faster and save you a lot of frustration. I'm tech savvy but cannot get it to complete one cleaning without it getting stuck in the middle of the floor.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
Apr 30, 2026
Reviewer name: Susan
1 out of 5 stars
1 out of 5 stars review

The first time I used it, it worked fine. It docked itself when told to. Everything was great. The second time I used it, it acted like it had gone berserk. It said various wheels were jammed, but they were not jammed. I must have fussed with them 20 times. I wiped off the sensors. I cleaned out any hair in all the wheels. It will not continuously run.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436
reply from Roborock customer service

Hi, Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution. Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right. Best Regards,

May 9, 2026
Reviewer name: Heidi
1 out of 5 stars
1 out of 5 stars review

Junk- don't waste you're money

Absolute garbage vacuum. It didn't even last 4 months before it quit working. The company says the damage to the main roller brush is “normal” and they recommend replacing the brush every 6-8 weeks. They are basically selling junk vacuums with a subscription to get money every 6 weeks. This vacuum was way too expensive to be a piece of junk already.

Review from us.roborock.com
Helpful?6KIF7X29VZCY20293424436