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Customer reviews for Neutrogena Ultra Gentle Daily Facial Moisturizer, 3.4 fl. oz., 2 pk. for
Neutrogena Ultra Gentle Daily Facial Moisturizer, 3.4 fl. oz., 2 pk.
4.5 out of 5 stars
stars
812 ratings792 reviews
  1. 5 stars68% (549)
  2. 4 stars21% (172)
  3. 3 stars6% (51)
  4. 2 stars2% (15)
  5. 1 star3% (25)

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Showing 11-20 of 792 reviews
Jan 14, 2024
Reviewer name: evalved
5 out of 5 stars
5 out of 5 stars review

This makes an amazing primer

I bought this two days ago, and my skin is oily, sensitive and breakout prone. I was skeptical, as my skin loves to rebel when it just doesn't like something. I've been using this as a primer, and I've already seen a difference. My skin hasn't been oily, I don't see any shine in my forehead and cheeks, and I only use powder once. I mix this with my sunscreen for added protection during the day. I never thought that my oily, sensitive skin would be matte. This is amazing if you have oily skin!

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Mar 7, 2025
Reviewer name: nofmss12
2 out of 5 stars
2 out of 5 stars review

Not happy

Only positive here is that i like the consistency of the formula. Its smooth and not too thick. I Really wish neutrogena hadn't discontinued the “oil-free moisture for sensitive skin” a couple years ago. It was the only moisturizer that seemed to work for my skin. I'd been using drug store versions which have been great, but now they are ditching those as well. Tried this and after just a couple days my face broke out in a way that it hasn't for literal years. I can't pinpoint what ingredient caused it, but i will not be continuing use. For a company that should care about skincare, they should not be abandoning products that so many rely on. Bring it back!

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Dec 27, 2023
Reviewer name: Patricia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good winter face cream

Creamy, not greasy, perfect in winter for my dry complexion. And, best of all, NO fragrance.

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Oct 7, 2026
Reviewer name: Mackenize
1 out of 5 stars
1 out of 5 stars review

Sensitive Skin product

My skin broke out from your product Saying its for SENSITIVE skin. When its clear not for sensitive skin in a lot of pain and burning and itching

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Sep 14, 2024
Reviewer name: Customer42
1 out of 5 stars
1 out of 5 stars review

Not the same

It is not the same formula. You have added Centella Asiatica Extract and butylene glycol! Why???. I liked the ORIGINAL formula! I really wanted to add images of the old ingredients vs. the new but this website wouldn't let me.

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Jun 14, 2024
Reviewer name: 20YRSUPPORTER
1 out of 5 stars
1 out of 5 stars review

Where is the Original?!

I have been using Neutrogena Oil Free Moisture Sensitive Skin for over 20 Years. It was always from Skillman, NJ. This new formula is no match, period. Do consider bringing back the Original. I'm very disappointed. If you agree like this review!

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Feb 2, 2025
Reviewer name: melstec
1 out of 5 stars
1 out of 5 stars review

Missing the oil free sensitive skin

I THOUGHT THIS RODUCT WAS JUST A REPLACEMENT/REBRAND FOR THE OIL FREE SENSITIVE SKIN. BUT UPON USING IT MY SKIN BROKE OUT HORRIBLY! IS THERE ANOTHER PRODUCT WITH THE SAME FORMULATION AS THE DISCONTINUED OIL FREE SENSITIVE SKIN?

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Jun 2, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

changed the formula for the worse!

The old version went on smoother and lasted longer. This is thin and cheap and doesnt moisterize well. it also iritates my skin. will no longer buy. it is not at all the same as the old one.

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Jun 24, 2025
Reviewer name: Kate.923
1 out of 5 stars
1 out of 5 stars review

Ughhhh

I ordered a tube in December 2024 and loved it, so obviously I reordered when it was empty. After one use of the 2nd tube, my face looks like a tomato and I want to scratch my skin off! When and why did they change the formula? So annoyed!

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228
Jan 27, 2026
Reviewer name: Unhappy camper76
1 out of 5 stars
1 out of 5 stars review

Not the same - will burn!

This is not the same as the Oil-free moisture with sunscreen, even though its being pushed as new packaging! The formula is completely different. Now it contains alcohols, citric acid, and niacinamide (to name a few irritants). If you have even remotely sensitive skin, it will burn! Do better, Neutrogena.

Review from neutrogena.com
Helpful?6VTONC195OWT20291521228