Hi Bran, Thank you for sharing your feedback. We're disheartened to hear the unit didn't meet your expectations. We appreciate you taking the time to let us know about your experience. If you’re having any issues with the product, please give us a call at 1-800-365-0135 so we can assist you further. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen US.

Hi there, Thank you for sharing your feedback. We're sorry to hear that the crisper plate on your CRISPi Pro began peeling after only your second use. We'd like the opportunity to take a closer look at this and help. Please reach out to our team using the link below so we can review the issue and assist further: https://support.sharkninja.com/contact-us Thank you for bringing this to our attention. We look forward to helping. Warmly, Ninja Kitchen

Hi there, Thanks for your feedback. We’re sorry to hear this has been your experience. The CRISPi Pro does include 6 cooking functions: Air Fry, Max Crisp, Recrisp, Roast, Bake/Proof, and Dehydrate. We’d love to help troubleshoot what you’re seeing and make sure everything is working as expected. Please reach out to us here so we can assist: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen