Thank you for taking the time to tell us about your experience. We're sorry to hear it was less than ideal. Feel free to email us at info@vitalproteins.com to share additional feedback. We will do our best to make this right.

Hi there! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.

Hi there! Thank for providing your feedback! Results may vary, and can take up to several months. We recommend adding 10-20g of collagen to your daily wellness routine for a more vibrant you!

Hi! We’re so sorry to hear about your experience. We at Vital Proteins do everything in our power to deliver quality products to elevate your wellness routine. Your feedback helps us improve.

Hi Ginger! Thank you for taking the time to let us know about these details. The team is taking this feedback very seriously, and they are continuously working to improve the product overall with high-quality sourcing and sustainability top of mind. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. We completely understand your concerns and complications here. We will record your feedback and provide this information to our team for further review.