Hi there! Thank you for your feedback. We are sorry to hear that you had this experience with our product. All of our products are filled by weight, rather than volume. We will record your feedback and provide this information to our team for further review. Have any other questions or concerns? Please email us at info@vitalproteins.com and we'll get back to you as soon as possible.

Hi there! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.

Thank you for taking the time to tell us about your experience. We're sorry to hear that our product did not meet your expectations. If you’re open to sharing more feedback, please send us an email at info@vitalproteins.com and reference code 7489-939 in the subject line. We’d be happy to answer any other questions or concerns.